Finding the perfect place to stay in New York City can make or break your trip, especially if you are visiting for the art, architecture, and energy of Midtown. Staying near the Museum of Modern Art (MoMA) places you in the beating heart of Manhattan, surrounded by iconic landmarks, fine dining, and unparalleled shopping.
However, "Midtown" is a dense and diverse area, and the quality of hotels can vary drastically from block to block. Whether you are looking for opulent five-star luxury or a stylish boutique hideaway, proximity to MoMA offers the distinct advantage of walkability to almost everything on your itinerary.
This curated guide focuses on properties that offer not just a bed, but an experience worthy of the neighborhood. We have evaluated these hotels based on their location relative to the museum, guest satisfaction, amenities, and overall value. By choosing one of these accommodations, you ensure that you spend less time commuting and more time soaking in the culture.
From sleek modern towers with skyline views to historic landmarks with storied pasts, the area surrounding West 53rd Street boasts some of the best hospitality in the country. Below, we break down the top options to help you find the ideal base for your Manhattan adventure.
New York Marriott Marquis
| Address | 1535 Broadway, New York, NY 10036 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 398-1900 |
Right innthe heart of Times Square this place is perfectly located. We were able to park our large pickup for our stay. We enjoyed the M club as well as visited the resturant twice! Service in resturant was top notch. Food was good for a hotel resturant. So many good things! We have stayed here repeatedly and recommended to friends.
If Times Square is the heart of New York City, then the New York Marriott Marquis is sitting right in the front row with the best seat in the house! The location is absolutely incredible. Step outside the hotel and you are instantly surrounded by the bright lights, Broadway theaters, world-famous billboards, exciting street performers, restaurants, and the nonstop energy that makes Times Square unforgettable. It honestly feels like the city never presses the pause button, and somehow that is part of the magic. The hotel itself is spacious, modern, and beautifully maintained. The lobby creates a great first impression, the rooms are comfortable, and many offer breathtaking views that make it hard to close the curtains. Watching the city come alive during the day and sparkle at night is an experience all by itself. The staff were welcoming, professional, and helpful, making the stay feel smooth and enjoyable from check-in to check-out. I also loved how easy it was to walk to so many famous attractions without constantly needing transportation. My biggest workout during the trip was smiling in all the photos because there was something amazing around every corner! Whether you are visiting New York for sightseeing, business, or a Broadway adventure, this hotel is an outstanding place to stay and enjoy the excitement of the city. This review reflects my own experience. Every trip creates different memories, so enjoy your stay, explore Times Square, and make your own unforgettable New York adventure!
Excellent experience every time! I’ve stayed here five times because the staff is beyond friendly and accommodating. The pancakes at the restaurant were the most delicious even compared to local diners. The room is very clean and comfortable bed. The hotel is perfectly located to everything in Times Square. Can’t wait for our next visit!
Location location and location! I WOULD DEFINITELY RECOMMEND THIS HOTEL. you want to live in time square this is the best place to stay close to everything, easy access to subway, broadway theaters and many restaurants. For the size of a hotel rooms and all other area was really clean and well maintained. Didn’t have to interact with staff much but whatever constant we had was great. Revel and rye had good breakfast, cappuccino was great, staff was helpful there as well. We didn’t need to use parking but there was definitely parking we saw so many cars parked. They have revolving restaurant and bar on the 48th floor which I really enjoyed it at night time for winding down area. It was quiet and peaceful with the view of the city. Drinks were bit expensive but really good but it was worth it. And last but not least hotel gives you $40 dollars credit to use it every day to the view, revel and rye and broadway bar, they charge you but they give you credit back so make sure to use your $40. On a last day we found a place called perch behind the restaurant on 8th floor, outside patio with the time square view. If you don’t feel like going down state in that crowd but still want to enjoy the atmosphere this is the place to go, there was plenty of sitting available. I WOULD DEFINITELY RECOMMEND THIS HOTEL.
Only stayed here once, since it's on the pricey side, but god do I want to stay here again. Rooms were spacious and beautiful, the hotel is conveniently located (though I do hate Times Square, it is convenient to be close in order to see shows). And while we didn't order much in the way of room service, the housekeeper on our floor was so kind and understanding with our schedule. The people at the check-in were also incredibly nice when we got there early (from a 4AM flight), exhausted, and needing our room before it was ready. Lo and behold, it was ready early!
Delta Hotels New York Times Square
| Address | 340 W 40th St, New York, NY 10018 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 757-9000 |
Wonderful experience! Rooms super clean. Every nook put to good use. Perfect for a family of 3. Might be tight for 4 people. Beds are full size- so a bit tight. However- location was excellent and we parked right behind in a parking garage and just walked everywhere. Thankyou for a great stay!
The room was exceptionally large, especially by New York standards, and the staff were friendly, attentive and genuinely helpful throughout my stay. I also liked having the café downstairs and appreciated receiving a voucher to use there, although I did not get the chance to redeem it. ☕️
Unfortunately, the hotel feels dated and lacks warmth. The fluorescent lighting in the lobby and common areas was harsh, while the vinyl flooring made the room feel cheaper than expected. The television was very old, with visible cables and cords, although I was able to connect my laptop through HDMI.
The bathroom was also extremely spacious, but the poorly laid tiles and messy finishes made it look unattractive and gave the impression of being dirty, even though it appeared to have been cleaned. There was also no complimentary bottled water.
Overall, the property has plenty of space and very good staff, but the interiors need warmer lighting, better finishes and a thoughtful refurbishment. It feels like a lot of wasted potential.
First time at this particular hotel but not my first time staying in a hotel in Manhattan/Time Square. Really not impressed. I know square footage is expensive in NY but for the price we paid, thr room was REALLY tiny. Two double beds separated by a sliver just enough to slide in. Thankfully we didn't stay in hotel much. The washroom was tiny as well but the worst part is that there isnt a firm door : there is a wobbly sliding door that separates the room with no lock (ours kept on sliding open). BEWARE OF PARKING : They offer self parking (which is cheaper) and valet parking. When we went to park at the self parking that was 3 streets away, the man told us it was full. We had told him we were staying with an affiliated hotel. My husband went around the block and then parked temporarily further down and noticed that the man was letting many cars in. He went back and the man said it was full. We strongly believe that the hotel, which asks us to stop by hotel FIRST before going to parking lot, advises this person to refuse certain parking so that we have no choice to choose the valet parking at a much more expensive rate. At that point we were exhausted so we chose the valet. My husband kept an eye on the GPS in his car and they parked the car 3 streets down during our stay..... Our phone wasnt working as we arrived, called long distance with my cell to speak to reception (had kids with me) and they never came. We reminded them on the second day and they ended up fixing it. Our room was squeezed between two elevator and no view of the city. I much preferred the experience, room and service at the Hilton. This didn't ruin our NYC experience but still disappointed as I expected more from the Marriott chain.
Overall, our stay at Delta was very nice. The room was comfortable, and we appreciated the complimentary $25 food credit. The coffee shop and food options were also good, which made our stay even more enjoyable.
One thing to note is that there was an ongoing protest downstairs during our stay. The noise could be heard up to the 17th floor, so it may be something to keep in mind if you’re sensitive to noise.
We also had one very disappointing experience with the luggage storage service. We left our luggage with the hotel and received a claim stub. We put some of our things in a garbage bag for storage. When we returned to claim it, a staff member told us that anything in a garbage bag had been thrown away.
Thankfully, the garbage truck had not left yet. The luggage storage staff kindly helped us search through the trash, and together we were able to recover our belongings.
What disappointed us most was the manager’s response. Although the manager came outside to check the situation, there was no apology or acknowledgment of what had happened. That lack of accountability left a negative impression.
Aside from the garbage incident, all of the hotel staff were friendly, courteous, and helpful. Overall, we had a good stay, but we hope the hotel improves its procedures for handling guests’ stored belongings and customer service in situations like this.
I dont normally bother typing reviews, however, I think the 3.5 rating is totally unfair.
We really enjoyed our stay here, the rooms are reasonably quiet, a little bit of hallway and road noise, but what you expect from a hotel in middle or NY. I'm a light sleeper and I wasn't woken up on both nights.
The front desk were really friendly and helpful every time we approached them. They stored our bags before and after our stay, they gave us $25 a day voucher to use in hotel coffee shop, we had free tickets to museum which are $75 and I asked for extra pillow and someone brought it up to the room within minutes.
I would definitely recommend staying here. We paid £200 a night on Saturday and Sunday in June. I dont think you'll find better value in times square than that.
Le Méridien New York, Central Park
| Address | 120 W 57th St, New York, NY 10019 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 830-8000 |
This is the first and last time I’m staying at Le Méridien Central Park. I booked this hotel for 11 nights, but after only 3 nights here, I already want to run away. Tomorrow I’m moving to another hotel.
First of all, when I entered my room, there were someone else’s dirty clothes left in the closet (I will attach photos). That already says everything about the quality of housekeeping here — absolutely terrible.
My boyfriend and I woke up with headaches three mornings in a row while staying in this room. It became very concerning because the headaches kept happening only there. The windows could not be opened, so there was no fresh air or proper ventilation in the room. As soon as we moved to a different hotel, the headaches disappeared immediately. This experience made us feel very uncomfortable and concerned about the air quality in the room.
The service is awful. When we checked in, I waited 30 minutes for my luggage, and nobody brought it until I finally had to go downstairs myself.
The room only had two large towels. There were no bathrobes or slippers. When I asked for two bathrobes and two pairs of slippers, they brought only one of each. It constantly feels like they are too careless and unwilling to properly accommodate their guests.
On top of that, the room door was constantly malfunctioning, and every single time it was difficult to open it.
The attitude toward clients here is extremely negligent and unprofessional.
My final disappointment was today: before leaving the room, I called the concierge and specifically asked for housekeeping. He told me he would send someone immediately. I came back 3 hours later, and the room had still not been cleaned.
This hotel is absolutely not worth the money. I’ve stayed in many hotels, and I can honestly say this is one of the worst experiences I’ve ever had.
The hotel was in the PERFECT area in relation to Broadway, 5th avenue shopping, Central Park and a short walk to Time Square!
The room is quite small (it’s nyc though so to be expected)
We had a separate elevator to get to our room which never had a wait. The room was quite clean and necessities were restocked daily.
You do have to pay a $45.00 a day destination fee but that was explained prior to arrival.
Bed was comfortable and shower always had hot water.
I don’t have many complaints just wish the room was a little bigger with a bit better view.
I had a great stay overall. Melissa at the front desk was amazing, super friendly and helpful from the moment I arrived. The hotel’s location is perfect and makes everything really convenient.
The service is good, everyone was kind and attentive. The pillows deserve a special mention because they were honestly the best
The hotel also has a beautiful rooftop, which was a great bonus, and right next door there’s a French restaurant that feels like a hidden gem.
The rooms are comfortable, but I would say the basic room works best for shorter stays due to the limited space.
Overall, everything was excellent and I would definitely stay here again.
I picked this hotel for many reasons. One, it has a good gym. Second was location. But I was quickly disappointed by the service and accommodations. There are only 2 elevators and they take forever! To get ice, you need to call housekeeping which they never answered my calls. The bell hop was EXTREMELY cruel to me. I had an Amazon delivery that he complained about delivering to my room. The bathroom sink is tiny! Not what I expected whatsoever. I should have stayed the previous hotel I stayed. I stay at hotels every month and this has got to be my least favorite hotel in the past 5 years.
The location is the only reason we would consider staying here again. We are
Marriott Bonvoy titanium members. We initially got to the hotel around 3pm like we told them we would, and the receptionist was working by herself and overwhelmed. She said the room was clean it just had to be inspected. We sat and waited for 30 mins. She forgot all about us until we asked again. She then called and said it still had to be inspected. Finally at 4pm we got the keys. The room was filthy-dust around all the edges of the carpets and some suspicious creamy substance dripped down one of the bedside tables. We called and the manager came up all in a tizzy and said he would move us. He moved us to the room next door. While we are about to get settled, the guest that actually had that room opened the door with his key and was shocked to find us inside. Just very disorganized! Then we had to go down and find another room. The mini fridge in the new room had screws sticking out that scratched us every time we tried to open it! Not the level of service we are used to being titanium level members and probably the worst experience we’ve ever had with a Marriott Bonvoy location to date.
The Carnegie Hotel
| Address | 160 W 56th St, New York, NY 10019 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (212) 397-6000 |
Just understand: rooms are STATE-OF-THE-ART efficient, comfortable, QUIET, clean, small "cubby" room (205 sq ft) WITH other GREAT perks for tourists.
LOVED the EVER-HELPFUL staff: Delia, Jorje, Mayra, Vaniela, Pablo, Yolanda. In a flash, Delia printed out instructions to get where I needed to go each day.
LOVED the in-room refrigerator DRAWER rolls right out to you, showing all the contents at a glance.
LOVED the MODERN shower! VERY comfy bed! TV worked well.
LOVED the wine, cheese, crackers, chips, and more openly available each evening before dinner. Free hot breakfast buffet is included with your room.
LOVED the cleanliness & location!
Only 2 drawbacks: Closet is tiny. 🙁NO fitness center. We would absolutely stay here again!
The Ultimate NYC Experience!
Our stay in Manhattan was nothing short of a dream, and it’s all thanks to the mind-blowing team at this hotel! Seriously, these guys are absolute rockstars. The first impression was beyond impressive—the staff stood, smiled, and greeted us the second we arrived, making us feel like absolute royalty right off the bat, complete with a complimentary glass of wine and a gorgeous fruit, cheese, and nut platter.
We were in town for a major high-profile event—which, as everyone knows, means Midtown is pure chaos—but the staff handled everything with the utmost professionalism and grace.
The room was modern, incredibly quiet, and so comfortable, featuring well-appointed finishes and great attention to detail. With only 4-5 rooms per floor, it felt super boutique and exclusive, all while being in a prime Midtown location with several nearby subway stations.
To the entire hotel staff: thank you from the bottom of our hearts. You are truly elite, and we will absolutely be staying here again very soon! You guys are the absolute best!
This is a no frills hotel with very clean, modern rooms. The staff is friendly and helpful and the location is fantastic on a quieter street immediately behind Carnegie Hall. It's very quiet at night with little to no car horns and street noise. The location is great for walking to a theater show, Central Park, etc. and plenty of restaurants nearby. This served as our basecamp for a visit with our son and I highly recommend it if you don't need onsite amenities like restaurant, bar, etc.
Wonderful, clean, beautiful hotel! Parking garage is right next door where the hotel will give you a discount. The front desk woman, I believe her name was Leila, was absolutely amazing and kind. The room was clean, comfortable and high end. Easy walk to subway stations, close to times square or central park.
I was in the city for one night and wanted to catch a show, while I was there. The Carnegie Hotel was perfectly situated so the walk back from the theater at night was short and felt safe. The front desk made check-in easy. They were friendly and helpful. They gave me dinner recommendations tailored to what I was craving, all within walkable distance.
My room was bright, open and cozy with a gorgeous city view. I was immediately able to relax and breathe. I wokeup in the morning to a bright, orange sunrise, reflecting off the buildings around me. My bed was comfortable, and I didn't want to leave. Checkout was quick and friendly. I had a really lovely stay at The Carnegie Hotel.
I would love to stay here again.
Courtyard by Marriott New York Manhattan/Midtown West
| Address | 461 West 34th Street, At the corner of 34th and 10th– across from, 461 W 34th St., New York, NY 10001 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 553-3000 |
Coordinated a room block for our work group and stood here for 5 nights to be close to our business at Hudson Yards. I had a wonderful experience working with the staff including Rayaz who made all special requests and accommodations possible. Our rooms were clean and made some early check ins available. Streaming options on TV were a nice amenity. And the restaurant staff and bartender were very amicable. The rates were extremely reasonable during the high traffic season due to the FIFA games in NJ. I’d recommend to anyone who wants to be near Hudson Yards or 34th st area.
Wanted to leave a 1 star review for their service alone. I’m still staying at this hotel and am shocked that Marriott is allowing their name on the door. While I recognize that many hotels are franchised, the franchisee needs to look at where they’re cutting costs on guest experience. I travel frequently both for work and personal and I’ve never stayed at a hotel that doesn’t offer bell service or help with your luggage. On top, they rarely have the luggage cart available and when it is, you need to grab it for yourself. I was traveling with four huge suitcases due to a move to the city and there was no help. In fact when I called down to the front desk to ask for them to even bring me the cart the agent sounded annoyed and was so rude. I waited for 20 minutes, no cart ever came. I dragged the bags down myself. I also met the rude lady at the front desk and she continued to be rude about my laundry rolling her eyes at me when I mentioned that the iron in the room left black marks on my shirt and another receptionist (this one was nice) had said that they would dry clean it for me for free. I told her that she should be more polite to guests and she looked shocked and rolled her eyes again.
My room also was not cleaned consistently during my stay and the WiFi would go in and out. They also don’t provide water in the rooms. You need to buy it downstairs. Dear Marriott, I’m shocked you’d allow this kind of service or lack thereof. Please don’t cut corners on the basics.
Redeeming quality is the location if you want to be in Hudson Yards.
worth every penny (or point)!
thank you for making this quick trip comfortable and convenient. my room was ready VERY early and i was able to check out late, which really improved my entire stay. service at the desk was always fast and friendly.
the beds were super comfortable, the room was as clean as could be and a decent size especially for nyc, and i really appreciated all of the elevated details that i wouldn't have expected from this brand typically - like robes, slippers, umbrellas, and toiletries. even a mini fridge.
hvac was quiet and worked well. lots of lighting options from ambient to bright. many charging ports of all kinds in easily accessible places.
the location couldn't be better for conference goers or really anyone. easy access to so many transit options. key card access for elevators was a nice safety touch. "midtown view" low floor rooms were so quiet - literally heard nothing from anywhere except the occasional door slam, and the hotel was fully booked.
thanks again, i'll be back for a longer stay and i'd recommend this hotel to anyone for any reason.
Amazing hotel and staff! The location is fantastic and close to the subway (7). Elaine at the front desk made sure we were taken care of. The rooms were very luxurious for a Courtyard. The bathroom was so upscale and the room was basically soundproof. We were there when the hotel was fully committed and never heard another person. You could also not hear the street and we were on a lower floor.
The only downside is the restaurant which we did not enjoy both for dinner and breakfast.
Thanks again to Elaine for a great experience. We will definitely be back in the future!
I had a great overall experience at this hotel. I especially want to thank Kayla, Rudy, and Simon for making the booking and check-in process smooth and welcoming. They really helped create a positive experience for us.
The hotel itself was excellent. Everything was very clean, the bed was comfortable, the shower was nice, and the room stayed cool since the AC worked properly, which made a big difference. The location is also very convenient in prime Midtown, which is hard to beat.
I do want to mention one issue with a front desk interaction with an agent named Anna. I asked if there was a microwave available and was told no. The interaction felt abrupt, with no greeting or “how may I assist you,” and the response was given without any apology or attempt to offer an alternative solution or assistance.
There was also an awkward pause after the response, as I expected some form of follow-up or guidance, but none was provided. Overall, the demeanor came across as cold and unengaging, which made the interaction feel unwelcoming compared to the rest of the stay.
Because of that interaction, I rated my overall experience 3 stars. For the price of the stay, I would expect a more consistent level of hospitality, including basic empathy and willingness to assist guests. I was polite throughout, and while I understand the job can be demanding, the interaction stood out compared to the other positive experiences.
One small suggestion would be to offer cold water in the lobby, such as cucumber or lemon water for guests. The water fountain in the gym was not very useful, as barely any water came out.
Overall, still a good stay, and I hope this feedback helps improve the guest experience.
Lotte New York Palace
| Address | 455 Madison Ave, New York, NY 10022 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 888-7000 |
I do not know how this hotel is this well rated. The service, especially at the checkin counter is horrible. At Checkin and Checkout, the agent addressed us in the most rude way before even saying hello. They immediately said "wait, wait, wait" - not "Hello, I will be right with you!". immediately the impression is you are not a valued customer - they have more important things to do.
I am nor sure you can tell from the photo but the beds were very soft, warn out, and the mattresses were add depressed. The most uncomfortable bed I have experienced at a "high end" hotel.
The cleaning staff were very pleasant, but the room service and staff for the meeting rooms service of food, were extremely abrupt and not at all pleasant when they addressed us.
I had Breakfast at the restaurant in the hotel and again for the price point of the meal, I would expect first class service. Food was put in front of you, orders were taken with no pleasantries or consideration of asking the customer if they were happy/ satisfied. The coffee was bitter - as it if stayed on a plate/ warmer too long. Food quality was good though but better be for thr price you pay.
You may stay hear for location but there are many better hotels I have stayed at in the mId-town area! Avoid this hotel.
**Extremely Disappointing — Not Worth the Price**
I was extremely disappointed with my stay at Lotte New York Palace. For a hotel charging these kinds of rates, I expected a much higher level of quality, comfort, and basic amenities.
The rooms are very outdated, with old carpeting that had an unpleasant smell. The overall condition of the room felt more like an older, tired hotel than a luxury property. I specifically requested two queen beds, but the beds we received were full-size and noticeably smaller than expected.
What was most disappointing was the lack of basic in room amenities. There was no coffee or tea and no coffee maker in the room. In a hotel at this price point, I consider having the ability to make a cup of coffee in the morning to be a very basic expectation.
But what was truly unbelievable was being told that it would cost approximately $36–$38 simply to have a coffee maker brought to the room so we could make our own coffee. Charging nearly $40 for something that should be standard in a hotel of this caliber is simply unreasonable.
There were also no toiletries and conveniences compared with what I would expect from a luxury hotel
The bottom line is that the hotel is charging luxury prices and providing probably a motel 6 experience. The rooms are dated, the carpeting smells, the beds were smaller than expected, and basic amenities are either missing or come with surprisingly high additional charges.
The location may be excellent, but that alone does not justify the price. For what this hotel charges, there are many better choices in New York. I would not stay here again.
We chose to stay at Lotte New York Palace for my 21st birthday back in November ‘24 for 3 nights & our stay was nothing short of exceptional! From the gorgeous room upon arrival, huge plush bedding & a view of the city it was perfect for our first time in New York. Service was immaculate & the front of house team were so friendly & such a laugh every morning, they gave us recommendations & helped grab taxis throughout our stay. We explored the hotel & every corner was oozing with charm in all the details. I would 100% recommend the Palace for its renowned location steps away from New York’s most iconic items & its impeccable service! 🎀
Had a fantastic stay at Lotte New York Palace! The location is hard to beat, putting you right in the heart of New York City and within walking distance of so many attractions. The staff was outstanding from check-in to check-out and genuinely made us feel welcome throughout our stay. The spa amenities were a great bonus, with both a sauna and steam room available to enjoy after a busy day in the city. The gym is well-equipped and more than adequate for keeping up with workouts while traveling. The hotel has a luxurious feel, excellent service, and a great overall atmosphere. I would absolutely stay here again and highly recommend it to anyone visiting New York.
Very nice hotel. Rooms were a bit outdated, but well kept. We had a great view of the midtown skyline and the location (close to grand central and central park and broadway) could not be beat. We look forward to staying here again in the future.
The William Hotel Midtown
| Address | 24 E 39th St, New York, NY 10016 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (386) 340-3277 |
Amazing staff!! Ebony, Keke and I don’t remember the name of the other girl from the lobby with glasses (I’m so sorry!) but they were amazing! I felt welcomed and appreciated.
Location is amazing, if you like to walk you can almost walk everywhere from there. I definitely recommend this Hotel! ❤️
Stayed for a week, excellent hotel, staff. very kind and friendly. Great location. Quiet, minimal noise despite us being on the street side, and there being a bar on the ground level (never heard a thing). The beds are small, we are 6 ft 2 (2 of us) and the bed was a double. They could be bigger, theres space for them. There were some suspicious marks on the side of the bed upholstery and the rug could do with a deep clean, otherwise clean, tidy, and a great hotel. No gym/Amenties, used Crunch Fitness Broadway on 38th highly recommend.
Our stay at the William hotel was absolutely fabulous. We were there celebrating my best friend's birthday the location was absolutely perfect. The room size was amazing as well as the cleanliness of the hotel. I'd like to mention a particular staff member Kiki was fabulous!!!!! This employee was a 10 out of a 10 as far as customer service . I will definitely recommend that hotel to anyone who's planning on traveling to New York city. Thank you our stay was absolutely amazing.
Keke and Ebony were the most gracious of hosts at the front desk! Great recommendations for dining and experiences. The rooms were clean and comfortable. The location in Midtown was perfect to access the subway at Grand Central to take you anywhere!! Walking distance to the Chrysler Building, Empire State and Top of the Rock. One Summit Vanderbilt IS my recommendation for the BEST views of ALL the buildings! Go for the private VIP tour and ask for Phil! The cocktail bar and Andres were the icing on the cake as a great place to relax after seeing the sights NYC has to offer! I will recommend this hotel to EVERYONE!
We stayed here for a mother-daughter NYC trip and had a wonderful stay at this hotel. It's conveniently located to Grand Central Station, Bryant Park, Times Square, etc. It's quiet, the room is clean, the bed is comfortable, the shower is really nice, the staff is friendly and very accommodating. I want to give Kiki at the front desk a shout out. She gave great recommendations on places to eat, activities, and transportation making our NYC experience smooth and relieved a lot of decision fatigue. Highly recommend.
Westhouse Hotel New York
| Address | 201 W 55th St, New York, NY 10019 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (212) 707-4888 |
We had a wonderful stay! The location is excellent, the breakfast was very good, and we really enjoyed the complimentary drinks and snacks at the end of the day.
A special thanks to Nick, who was extremely helpful and kind during our check-in and check-out. We were very happy with our stay and would definitely recommend the hotel!
We stayed at the WestHouse Hotel this past weekend and had a great experience. Our suite was beautiful and had plenty of space for three people, which isn't always easy to find in NYC. The bathroom was also surprisingly large, especially for Manhattan and an older building. Vanessa and Paige at check-in were both very welcoming and took the time to explain all the amenities included with our stay. Their friendliness made us feel right at home from the moment we arrived. One of the biggest highlights was the breakfast buffet. It was honestly one of the best hotel breakfast spreads we've ever seen. There was a huge variety of options, from muffins and pastries to eggs, cold cuts, and amazing potatoes. We also loved the new coffee machines that let you make specialty coffee drinks for free, which saved us a few trips to Starbucks. The location was perfect. It's about a 10-minute walk to Times Square and right next to the N, R, and Q subway lines, making it easy to get anywhere in the city. The only suggestion we would make is to bring the terrace cushions inside when rain is expected. We saw a couple of guests sit on the black cushions after a rain shower and they were completely soaked. We were even able to warn another woman in a satin dress before she sat down. Overall, we had a wonderful stay. Between the spacious room, great service, fantastic breakfast, and convenient location, WestHouse exceeded our expectations. We would definitely stay here again and would highly recommend it to anyone visiting New York City.
I stayed here for work and the location was so close to everything and the subway entrance was just outside the hotel as well. The staff was amazing and greeted me every day, the front desk remembered my name and were so courteous. The room was amazing and the bed was so soft. I and a great view to look at and their coffee machine where they serve breakfast was amazing. Definitely a great place to stay on your next visit.
Arrived too early for checkin but staff warmly offered to store our luggage until our room was ready. When we checked in later, the process was fast and efficient. Our room was a very nice size and nicely designed and furnished. The evening hors d’ouerves and the buffet breakfast in the 23rd floor lounge were very nice and staff did a great job replenishing food items and cleaning tables as guests departed. My MAJOR complaint was over parking. The hotel recommends a particular iPark facility 3 blocks away. We arrived to find the garage completely full. The attendant recommended we drive around the block until a spot opened. That took an hour but ultimately got us parked. At checkout, the front desk clerk told us he validated our parking ticket in the computer and he told us the discounted rate we would pay when we picked up our car. However, at the garage and we received an undiscounted invoice. We objected and told the parking attendant our hotel validated the ticket and promised a 24 hour rate of $x. The clero was dismissive and said “i can only to by what the computer tells me.” I immediately called the front desk at the hotel. The woman there said she would speak to the manager and call me back. NEVER RECEIVED A CALL. For me, this was unacceptable and I will never stay at this hotel in the future. Personally, I think rooms, service and parking at the Distrikt Hotel (Hilton Tapestry Collection) on W. 40th Street are far superior and strongly recommend that hotel over the West House.
I rarely write reviews, but this was by far the worst hotel experience I have ever had.
I booked this hotel through Booking.com and arrived only to be told there were no rooms available. I asked why the hotel was accepting reservations and charging guests if there were no rooms, and I was simply told that it was Booking.com’s problem and that my money would eventually be refunded.
Later that night, I booked the same hotel again because rooms were still showing as available on Booking.com. When I arrived around 6:00 AM, the front desk employee told me that there were no rooms at the moment but that rooms should become available later in the morning and asked me to come back around 9:00 AM.
When I returned, I was met by the manager, Madison. Instead of apologizing for the situation, she immediately recognized me and spoke to me in a rude, dismissive, and confrontational manner. She repeatedly insisted that there were no rooms and refused to take any responsibility, saying that everything was Booking.com’s problem. There was absolutely no empathy, no attempt to help, and no professionalism whatsoever.
Meanwhile, I had been charged twice for reservations, yet I was never provided with a room. Because the reservation was non-refundable, I couldn’t even cancel it myself without being charged. The police had to come to the hotel because no one was willing to help resolve the situation. Only after the police became involved did the hotel finally provide cancellation documentation so I could resolve the issue with Booking.com.
The most disappointing part of this experience was not just the overbooking—it was the way I was treated. Mistakes happen, but the attitude of the manager made the situation much worse. A manager should know how to handle frustrated guests with professionalism and respect. Unfortunately, Madison did the exact opposite.
I will never stay at this hotel again and cannot recommend it to anyone.
Wingate by Wyndham New York Midtown South/5th Ave
| Address | 11 W 37th St, New York, NY 10018 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (917) 983-7897 |
We stayed for four nights while visiting New York. The rooms are very clean and keep cool. We had a king size bed that was true to description, and the view was very nice. The front of house was extremely warm and inviting, and I'd like to give a special shout out to Tenzing, who made our stay special.
The only knock I have is that the site isn't well advertised on the street, and we had to stop several times to try and find it. Other than, it was a perfect stay!
Lovely stay! This hotel had all the facilities in the room one could ask for despite being small, but ok considering manhattan hotels. There were multiple towels, a coffee machine, locker and very comfortable and clean beds. It was great to come to a clean and organised room after an exhausting day. Peaceful rooms and the staff was very kind. They also had breakfast from 6-9 a.m. , the only suggestion I have is to add at least one hot breakfast option for vegetarians. 10/10 recommended!
Thanks for a great experience!
An excellent hotel, despite the room being small. The bed was comfortable and the room was clean. The space to breakfast is small, but the time limit of the 30 minutes per guest works really well. The breakfast options are varied and meet one's needs.The location is incredible—you can do everything on foot. Fausto is amazing. His sensitivity in noticing our exhaustion after many hours of flying, and granting us an early check-in, was an act of boundless generosity.
We initially stayed at Springhill suites down the street and left after 1 night because the AC stopped working and the room was bad. This hotel, although basic and slightly lower rated, impressed us very much! The rooms are small but very very functional. The bed was comfortable, the AC worked great, the shower had good pressure and a nice design. The sink is in the bedroom but if you are sharing as a couple/staying alone this is a good set up. We skipped the free breakfast but it seemed to be very popular with basic items. All the staff were very friendly. Some of the complaints in this hotel is about hearing the elevator beeps at night. The elevator beeps are very very loud when you are inside the elevator. We were actually thinking it is an error because it is unreasonable loud. You can hear the elevator beeps from inside your room. We were staying on the top floor, with only 4 rooms per a floor, we didn’t have the elevator come up to our floor much. So we only would start hearing the elevator in the morning which was fine. Would recommend to request a higher floor.
The rooms were clean, modern, small, functional. Would recommend.
I really liked the location of the hotel. It’s very close to most tourist attractions, especially Times Square and Summit ONE, which are the main reason I chose to stay here. As a Platinum Wyndham member and someone working in the hospitality industry, I found the price to be reasonable. I also appreciated that they offered me early check-in as a member, which made my stay even more convenient. The room was clean, and the bed was very comfortable. I also liked that they have a microwave available for guest use in the breakfast area. The only downside is that the room is quite small and doesn’t have much space. However, if you’re organized, it can still work out fine. The staff were very accommodating. I believe one of them was named Fausto (apologies if I misspelled it), and the night shift staff were also very helpful.
There were a couple of minor issues; the sockets near the lamp and TV were not working, but the maintenance employee was very kind and quickly provided us with an extension cord so we could still watch TV. They also offer complimentary slippers and toothbrushes upon request, which was a nice touch since I prefer to travel light and not bring too many items. Overall, I still had a great experience and would definitely come back on my next visit to New York City.
Sanctuary Hotel New York
| Address | 132 W 47th St, New York, NY 10036 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 234-7000 |
A great hotel, practically right on Times Square. We stayed in the rear section of the hotel and thought it was fantastic! It was wonderfully quiet, a perfect escape from the city's hustle and bustle. The staff were friendly, from the reception and housekeeping teams to the doorman. The room is getting a bit dated, though. I would definitely book here again!
The Sanctuary Hotel is an exceptional property. While its strategic location and stylish atmosphere are impressive, what truly sets it apart is the outstanding quality of its staff. Ben, in particular, was exceptional—genuinely kind, professional, and incredibly helpful. We are deeply grateful for the warm hospitality and attentive support shown by the entire team, from reception to housekeeping. Everyone went above and beyond to ensure we felt well cared for. Julie was also so kindhearted. I truly appreciated the entire experience. Staying at a hotel with friendly staff is a critical component of any vacation and luckily, the sanctuary hotel was outstanding. Steps away from the subway and Times Square doesn’t harm either.
I hope the senior management of this hotel realize how lucky they are to have such a team.
Ben - if you’re reading this, thanks for everything brother. You’re such a gentleman.
Lastly, I notice a few people mentioning and complaining about fees. I didn’t face any issues with that, and I used booking to book at the hotel.
Had a good stay here. Room was clean. Service was pleasant.I asked for a quiet room so they gave me an interior room that had a dark window, so no natural light. Otherwise no complaints. Hallway decor is interesting to get to this particular building : black walls and no natural light in lobby. Great location if you are going to the theatre. Just be prepared for the additional daily fee (think it was $40/night.)
The staff is wonderfully friendly and helpful. I was fretting over how to get to the airport and the front desk helped with scheduling a cab (cheaper than Uber). Sanctuary is centrally located and I was able to walk to SiriusXM Studios for a live show. Not wanting to carry my baggage, the front desk held it. Every interaction with the staff was pleasant. If I could award this hotel 10 stars I would. Summary- STAY HERE!!
We just returned from a 4 night stay at The Sanctuary Hotel in New York and WOW! The location alone is incredible; right in Times Square! The staff are all so lovely and friendly, Jose on reception stands out to us as I had previously emailed the hotel prior to our arrival to organise a surprise for my husband! They offered many packages, which I didn’t go for as I wanted to save money to spend whilst on holiday, I told them this and they went out of their way to have a slice of New York cheesecake in our room for free for my husband and a card written for him!! It made him feel so special and I was so happy! The room was cleaned every day which makes such a nice difference when you come in after being out exploring all day! Showers were lovely, waterfall style so refreshing! Honestly would definitely book here again! Thank you so much!
New York Hilton Midtown
| Address | 1335 6th Ave, New York, NY 10019 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 586-7000 |
Gio made our stay absolutely perfect! We love coming to Midtown, and honestly, he’s a big reason why. Gio made sure every need was met and then some, and he truly went above and beyond to make our stay special.
My fiancé and I absolutely loved our room. It was huge, spotless, and had an amazing view. The bed was so comfortable and made it easy to relax after a long day. The food was amazing as well and made the experience even better.
The elevator system was very easy to use and understand, which made getting around the hotel effortless. We also really enjoyed the Diamond Lounge. It was very nice, and the staff there were incredibly helpful and welcoming.
Everyone we spoke with throughout our stay was friendly and helpful. Overall, we had an amazing experience and can’t wait to come back!
My stay at Hilton Midtown New York was outstanding from start to finish. Every part of my experience exceeded my expectations. The room was spotless, comfortable, and well-maintained, and the entire hotel had a welcoming, upscale atmosphere. The customer service was truly five-star—every employee I encountered was friendly, professional, and genuinely helpful.
I was in New York for Jay-Z’s three-night concert weekend, and staying here made the trip even more memorable. After long days and exciting nights, it was a pleasure returning to such a clean, relaxing, and well-managed hotel.
I also had dinner at the hotel restaurant and ordered the salmon, which was absolutely superb. It was one of the highlights of my stay and a great dining experience.
I don’t know the hotel’s official star rating, but it honestly felt like a seven-star experience. The level of hospitality, attention to detail, and overall excellence made me feel valued as a guest from check-in to check-out.
A heartfelt thank you to everyone on the staff for making my visit so enjoyable. Your professionalism and kindness did not go unnoticed. This level of service is a true testament to the outstanding leadership and management at Hilton Midtown New York. Keep up the incredible work—I will gladly stay here again and highly recommend this hotel to anyone visiting New York City.
Skip. It. I hate to say this, but there are far better hotels in the area. It is in a convenient location to Midtown, but that's about it. The hotel is huge, which makes it pretty surprising there aren't really any good food options on site. There are three areas in the lobby, but one was closed when I was there. One is a grab-and-go type sandwich/pastry booth, and the last offers a continental breakfast that is around $40 and the ryoival fare would would find at Hamptons Inn for free: fruit, yogurt, muffins, eggs etc.
The elevators are currently being renovated and hit or miss. They can take awhile to arrive.
As for the rooms. I was actually surprised at how large my room was. Especially for NYC. But it was in need if a little TLC. The chair was very worn, the light flickered, and there was no hot water the 2nd morning.
I will say that at the staff gets 5 stars. The bellmen were helpful and friendly. The concierge suggested a very nice Italian restaurant around the corner for dinner (Il Corso).
But overall, I wouldn't suggest staying at the New York Hilton Midtown.
Four stars because the rooms are dated. But felt inclined to write this review because location was perfect, and staff was fabulous! I read some reviews prior to arriving that made me nervous but everyone we met was more than accommodating. Especially Ali (bell hop), who helped us with our luggage during check out. 11/10 customer service! So kind and helpful. Other than that, yes the elevators were annoying at times but overall were manageable. Just had to wait a few minutes during peak hours and this was with the hotel sold out for the US open. Really wasn’t end of the world like some of these reviews make it to be. Overall- I would come back and stay just for the quality of the staff alone. Upgrade those rooms to Hilton quality and this would have been a 5/5 stay.
First time visiting. The staff was amazing, aside from the pushy Hilton honors people who try to accost you as you’re walking through the lobby. The beds were mediocre, and had I had a say in where we stayed, this would not have been it. The bathroom had zero ventilation, so anything put in there was consistently damp from the shower, even with the door left open. The towel rod was coming out of the wall and no matter how far away we placed the bath mat, it always got wet, because the ADA accessible shower did not have correct sloping. Speaking of ADA, the seat for our mobility challenged friend was hard to get down and she never put it back up because she was afraid she wouldn’t be able to get it back down.
The elevators were sketchy, sometimes they worked, sometimes you got kept from using them completely. They were working on them throughout our entire 4 nights there and one of those nights we got blocked from using the elevators that go to our specific floor. We were happy to use the service elevators, that we had been assured we could use at any time, and that was the only moment we had any attitude or pushback from any staff. We were on the 23rd floor with a mobility scooter and he tried to tell us we could not use them but changed his mind when we pushed back.
The AC unit needed a filter change and they put four of us in a room that should have been for two, according to the AC maintenance person. He was lovely and got a fan sent up, which helped, but the room never cooled down enough to be comfortable, especially in the sticky heat outside.
It may have just been the one room, but it was not a great experience for me or my roommates and I hope they consider doing some upgrades, considering how much they charge for rooms, even in midtown.
Park South Hotel - JDV by Hyatt
| Address | 124 E 28th St, New York, NY 10016 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 448-0888 |
We had a great stay at park south hotel. The room was clean and comfortable. The staff were friendly and helpful! Chuck the door ambassador stored our bags for the day while we explored the city after check out. The rooftop bar is a nice place to grab a cocktail and there was an amazing Italian restaurant in easy walking distance. Thanks to the whole crew at park south hotel!
Had a wonderful stay with my son at The Park South Hotel! Our room was upgraded upon arrival and it was newly renovated, to my delight. It was one of the "townhouse" rooms, but it was more like a suite. New furniture, renovated bath with tub and shower. Really lovely appointments. The restaurant was beautiful and the staff couldn't have been nicer to us. Some names that stand out (though everyone was great) Jason, Crystal, Ernesto, Jackie...honestly, a wonderful staff all around. Also, super convenient location. Was walkable to to many great neighborhoods. Will definitely stay again.
Great stay at Park South Hotel. The location is excellent, the rooms are spacious and clean, and the hotel offers great value overall. The service was fantastic throughout our stay.
A special thank you to Chiffon at reception, who was incredibly friendly and gave us great tips on where to watch the Knicks game! Chuck and Johnny, the doormen, were also so warm and helpful - they always greeted us with a smile and genuinely made our stay more enjoyable. We'd happily stay here again!
One night/two day trip and I have absolutely zero complaints. John, the doorman, was a highlight for me. He was very kind, friendly, and helpful. It made the stay a little brighter! He gave us the right directions to head out to MSG which was only a twenty minute walk from the hotel. The room was clean and comfortable. We got a complimentary upgrade which was a really sweet surprise. Would stay again, without a doubt.
Yaya and the entire Park South team made my stay so enjoyable! They were friendly, helpful, and welcoming, and gave the best walking directions (didn’t need GPS at all!). The hotel has amazing bars and restaurants, and the rooms are comfortable and clean. I really enjoyed my stay and can’t wait to come back!
Essential Tips for Booking Your Midtown Stay
Choosing the right hotel is only half the battle; knowing how to book smartly is equally important. The Manhattan hotel market is dynamic, with prices fluctuating based on seasonality, day of the week, and local events. To ensure you get the best possible experience and value for your money, consider the following expert advice before confirming your reservation.
Book with flexibility in mind. New York City travel plans often change due to weather or business meetings. Always prioritize rates that offer free cancellation up to 24 or 48 hours before check-in, even if they cost slightly more upfront. This safety net is invaluable in a city where logistics can shift rapidly.
Understand the "Facility Fee" trap. Many Midtown hotels advertise a low nightly rate but add a mandatory "destination fee" or "resort fee" of $25 to $50 per night upon checkout. Read the fine print carefully; some hotels include perks like museum discounts or food credits with this fee, but others simply use it to inflate the price.
Request a high floor facing away from the street. Midtown Manhattan is the city that never sleeps, and street noise—especially from sirens and garbage trucks—can be significant on lower floors. When checking in, politely ask for a room on a higher floor or facing an interior courtyard to ensure a restful night’s sleep.
Leverage the proximity to transit. Since you are staying near MoMA, you are steps away from multiple subway lines (B, D, F, M, and E). Unless you plan to leave Manhattan, avoid renting a car. Parking fees at these hotels often exceed $75 per night, making taxis and the subway far more economical and efficient.
Check for art and culture package deals. Because of the location, many of these properties partner with local cultural institutions. Before booking a standard rate, check the hotel’s "Offers" or "Packages" page. You may find deals that include breakfast credits, late checkout, or even complimentary tickets to nearby attractions, adding significant value to your stay.
Staying near MoMA places you at the crossroads of New York’s artistic soul and commercial power. Whether you are visiting for a weekend of gallery hopping or a week of business meetings, the convenience of walking out your door and being steps away from masterpieces by Van Gogh and Warhol is a luxury in itself.
Ultimately, the best hotel for you will balance your budget with your desire for comfort and style. By selecting a property from this curated list and utilizing the booking tips provided, you are setting yourself up for a seamless and memorable stay in the heart of Midtown Manhattan.
