Standing on the 94th floor of the former John Hancock Center, 360 CHICAGO offers one of the most breathtaking panoramic views in the United States. From the sweeping shoreline of Lake Michigan to the architectural tapestry of the downtown skyline, it is a quintessential stop for any visitor to the Windy City. However, the experience is elevated significantly when you choose the right place to stay nearby. The surrounding Magnificent Mile district is not just a shopping mecca; it is the beating heart of Chicago’s hospitality scene.
Choosing a hotel in this vibrant neighborhood means you are placing yourself at the center of the action, mere steps away from the observatory’s entrance. Whether you are planning a romantic getaway, a family vacation, or a business trip, proximity to this landmark saves you valuable time navigating the city. You can easily catch the sunrise from your room and be among the first in line when the observation deck opens, maximizing your itinerary.
The area surrounding 360 CHICAGO is characterized by a unique blend of historic architecture and modern luxury. Many of the properties in this district are housed in iconic skyscrapers that have defined the Chicago skyline for decades. Staying here gives you a sense of place that generic airport hotels simply cannot offer, allowing you to immerse yourself in the city’s rich history while enjoying contemporary amenities.
For travelers focused on convenience, the location offers seamless access to the Red Line, countless dining options, and the upscale boutiques of North Michigan Avenue. After a long day of exploring the city, returning to a hotel just a few blocks from the tower is a relief. You can easily drop off your shopping bags or take a quick rest before heading out for an evening of fine dining.
Moreover, many of the best accommodations in this district offer spectacular views of the very tower you are visiting. Waking up to a view of the Chicago skyline or the lake is an unforgettable part of the travel experience. It transforms a simple hotel stay into a core memory of your trip to the Midwest.
Below, we have curated a list of the top hotels located within a short walking distance of 360 CHICAGO. These properties have been selected for their exceptional service, comfort, and proximity to the observatory, ensuring you get the most out of your visit to the Magnificent Mile.
Courtyard by Marriott Chicago Downtown/Magnificent Mile
| Address | 165 E Ontario St, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 573-0800 |
Not good. They do not tell guests when they check in that there is construction on all sides of the building. The hammering started in the morning like tap dancing on all sides of the room. They tell you where the pool is, etc. but leave out this information so they are not acting in good faith. They even told us they upgraded us to a deluxe room. Once you check in, there are signs on the elevator doors but it minimizes the noise level. They are counting on the fact that most people will not leave and they are being purposefully dishonest. We left after 2 days and only received $100 discount. Overpriced room, tv guide didn't work and faucet soaked my toiletry and makeup bag. We checked into another hotel.
Unfortunately, my first night at this Courtyard Marriott was very disappointing. I understand the hotel was fully booked, but the room I was given was simply not up to the standard I expected. The locker was not working, there was a broken mirror, and the bed was extremely uncomfortable. I could feel the springs against my back, and it squeaked whenever I moved.
I asked either to change rooms or to be allowed to check out and stay somewhere else. Since no other rooms were available, the solutions offered were to note the broken mirror on my account, send maintenance for the locker, and provide a memory foam topper. Unfortunately, they did not have the topper and offered blankets instead.
The only downside was that the room faced the hospital area, so emergency sirens could be heard throughout the night.
What frustrated me most was being told that I would still be charged for the full stay if I checked out early, despite the condition of the room.
The main reason I am still giving four stars is the customer service representative who helped me the next day. She was kind, understanding, and genuinely service-oriented. She listened to my concerns and moved me to a much better room.
The second room was comfortable, and the hotel itself is in a great, central location within walking distance of many places.
Overall, the stay was okay after the room change, but the first-night experience and the way the situation was initially handled were very disappointing.
The staff at the reception was very friendly, polite, and quick to check me in and out. My room was good: everything was in order, clean and as expected. Definitely noisy though, even if I was at the 21st floor.
The internal restaurant doesn't deliver to rooms (pickup only), and also opened late for breakfast (supposed to be open at 7, it hadn't opened yet at 7.15).
Great location, right next to Magnificent mile so you can shop until you drop. Quick walk along the river to the rest of downtown as well. The service was always kind and quick, and was able to anticipate all of my needs before I even asked. The elevator went down one day (2/3 were out) and the staff came and quickly offered water for those waiting, which made things so much better. I appreciate how conscientious the service was!
Had a fantastic 5-night stay here! The room was spotless and very well-maintained. The HVAC system was spot on—quiet and kept the temperature perfectly comfortable throughout my stay. Both the bathroom and sink area were in great condition.
One of the highlights was the stunning city view; looking out at the skyscrapers was a treat. The bed was very comfortable, making it a perfect place to get a good night's sleep. Highly recommended for anyone visiting the area!"
Hilton Chicago/Magnificent Mile Suites
| Address | 198 E Delaware Pl, Chicago, IL 60611 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 664-1100 |
Stayed here for 6 nights last month. Hotel location is great, close to the beach, shopping, food & everything else!
Our suite was serviced every single day which we did not expect since we always leave in the later part of the morning/early afternoon & even when we came back later in the afternoon, then went out again for supper. The housekeeping department here are like ninjas! It was always a nice surprise & treat after a day of exploring and it was highly appreciated!
Beds were comfy, can definitely see a bit of wear & tear in the bathroom area. One of the concern we had was that for some reason, the carpet by the vanity/closet area gets wet after we use the shower. We always had the floor towel and shower door properly closed when we used the shower. Not all the way wet but just where the bathroom door is. We forgot to mention it at check out at as it was a minor thing for us. The shower pressure was perfect!
Staff were amazing especially the valet staff. We did not have a vehicle but they were always friendly & chatty while we wait for our Uber.
The attached restaurant had some great food as well! And oh, the luggage storage after check out is a big plus! Our flight wasn't till in the late afternoon so we were still able to go around places after we checked out without having to drag our suitcases everywhere.
Very well located to everything. Service is excellent rooms are clean nice television 2 of them one in bedroom other in other room with coach and chair plus a huge desk table chair for computer. The rooms are all suites. Moderate Restaurant bar on site if you like to stay in. Everything was perfect. Plenty of good restaurants in the area or a short Uber ride.
Pros:
Large 2 room suite
Safe area
Comfy bed
Great water pressure in shower
Pretty view..we were on 25th floor view of Lake Michigan.
Quiet. No neighbor noise or street noise.
Friendly staff- bell staff and room attendants.
Cons:
Needs updating badly
Phone was in need of repair, had maintenance come up..
Bathroom faucet was loose
Small fridge is located in a lower cupboard and emits a lot of heat
Microwave also located in a lower cupboard, not sure why, isn't set up right.
Drawers and doors tight and hard to open.
Furniture is dated and worn. However rooms are clean.
Found previous guests property in towel cupboard a day after we arrived
Overall was a nice stay for what we paid. A little farther down the mile than we prefer.
Great spot on the Magnificent Mile! Cute little room. Our room wasn't ready at check-in, which was annoying since we had already waited to go to the hotel to check-in at 3PM, so we had to wait around 40 minutes for it to be ready. The manager gave us a late check out, but still inconvenient. Overall it's a good spot, near everything, and they let you park out front for 15 minutes to unload your vehicle before you move to the parking garage nearby.
The location is fantastic, on par with luxury spots like the Four Seasons or The Ritz-Carlton. I stayed in one of the lower-tier suites, which was impressively spacious and comfortable. Oddly enough, the in-room microwave interface was entirely in French without clear wattage info, so I actually had to use AI to figure out how to operate it.
Don't expect much from the view—unless you are on an exceptionally high floor, you'll mostly be staring at adjacent buildings. The gym was also disappointing; if you are looking to lift weights, there are only dumbbells and a couple of treadmills.
As a Diamond member, we received a $36 credit for two people, but at the hotel's downstairs cafe, $36 barely covers a single burger and a drink.
The one real highlight is the beach proximity. It’s just a few minutes' walk away, and joining the crowd to watch the sunrise in the morning was a great experience.
Hyatt Centric Chicago Magnificent Mile
| Address | 633 N St Clair St, Chicago, IL 60611 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 787-1234 |
We loved our stay at the Hyatt Centric! We emailed the hotel a week before our stay to let them know we were traveling with our 3 and 6yo and celebrating my birthday and they upgraded us to the executive king suite and had a tray of welcome snacks ready for us in our room! This room was perfect for the kids (slept on the pull out couch bed together) and gave us lots of space to get comfy. The staff was lovely and always super sweet with the kids. We loved having the pool and hot tub to come back to after a long day of sightseeing and took advantage of them every day of our trip! Room service was tasty and a super convenient option when everyone was tired and indecisive. The Starbucks downstairs was also nice to have as an option for a quick breakfast. The location was perfect for walking to the bean/millennium park and navy pier (even for little 3yo legs!). The only thing I will mention was a bit of siren noise due to the proximity to the hospital. It didn’t really bother or wake us, and we weren’t expecting complete silence stying in downtown anyways. But worth mentioning if maybe you’re sensitive to that! All in all we loved the Hyatt Centric and will definitely stay here again on our trip back to Chicago!!
"recently renovated" what they actually mean to say is lipstick on a pig. It still has the same garbage HVAC system, they clearly didn't change the plumbing, the bathrooms weren't actually fully refreshed, by way of the completely janky shower head that wasn't even affixed to the wall, and the tub that was maybe new, maybe melted maybe deformed maybe something but it wasn't right ..
This hotel for claiming to be fully renovated was a absolute unequivocal letdown, notably because the HVAC couldn't keep up on a cool afternoon on May, unless they just don't turn it on which is also a problem in its own way. The vent was falling off the ceiling too, which as I was trying to figure out if the AC was actually working I was nice enough to snap back into place for them.
The room is decorated extremely well but you can tell they just threw down some laminate floor and put in some new beds and some new wallpaper. The floor is still just the snap down cheap grade LVP, cheap quarter round validates this further.
The positives are: The bed was soft and remarkably comfortable despite not liking soft beds, pillows were firm and nice. The beddings were nice as well.
Despite having a great night's rest, I was unimpressed by the "renovations" which were just slapped over and older hotel. For what is often a several hundred dollar night hotel, you would expect it to be far better, But it just isn't. It's a basic lipsticked hotel That's just off of Michigan avenue.
Excellent hotel yo stay in just off mag mile
Quiet even after being in the absolute heart of the city, nothing is too far literally everything is walking distance. Staff is very good very informative and take good care of the guests.
The breakfast was good too and especially loved that it was on till 11 am on weekdays and weekends till 12. Very friendly bartenders and servers at restaurant, made us feel at home.
My family stayed in the King suite and we had plenty of room to spread out. The bathroom (not pictured) was large with a regular tub and a separate shower stall. The only inconvenience was the TV. You had to connect your personal device to the wifi and scan a QR code on the TV to watch Netflix, Disney+, etc. However, one day during our stay, we couldn't get the QR code screen to display on the screen so we couldn't stream anything for the rest of the trip. It just seemed like old tech that could use a refresh.
The king suite was located on the 17th floor overlooking the hospital. Yes, we could hear some sirens, but it didn't interrupt our sleep. The hotel also provides an excellent sound machine to help with the outside noise.
These pictures were taken at the end of our stay. Housekeeping did a great job every day refreshing the room.
Hyatt Centric Chicago Magnificent Mile (April 8–10, 2026)
This is a very nice hotel in an excellent, highly walkable location. We booked through Expedia and got a slight discount, but this is still a higher-end price point, which makes sense given where it’s located.
We stayed two nights with our two kids in an Executive King Suite with a sofa bed. The room size was great for a family of four and never felt cramped. The front desk staff were excellent, very friendly and quick to help. They brought extra blankets and pillows right away upon arrival.
Parking is something to plan for. Valet is the only option through the hotel at around $80/night. We used the Erie St. garage a few blocks away for $51/night, but dragging luggage back and forth isn’t ideal if you’re traveling heavy.
The hotel entrance has a Starbucks, which is convenient but extremely busy in the mornings. The lobby is on the second floor and connects to a hospital via skywalk, along with the conference space, bar, and restaurant.
We requested a quiet, higher room, and were given the 15th floor. It delivered, very quiet even being near a hospital with ambulance traffic. They even provide noise machines, though we didn’t need them. Elevators were also surprisingly fast for a busy hotel (four of them), which was a big plus.
The room itself was clean and comfortable, with very large TVs that were great for winding down with the kids. Beds were comfortable and linens were clean. That said, the room is starting to show some age. Scuffed walls, chipped paint, and a few very minor maintenance issues. Not enough to really fret about.
The bathroom layout was probably the biggest drawback. The sliding door had no lock, and with the toilet fully visible from the entry, it made things awkward for a family. It also had a tub/shower combo, which feels outdated for a suite at this price point. The tub faucet was loose and caulking was worn, small things, but noticeable.
One oddly frustrating detail was the mini fridge is extremely small. We brought back pizza one night and the box wouldn’t fit. Not a dealbreaker, but annoying.
The pool area is on the smaller side and gets very crowded with families in the evening. The hot tub was slightly dirty, but given the traffic, it wasn’t surprising. It stays open until 11 PM, which is nice if you want to go later when it clears out (very few people around 9 PM).
Breakfast is convenient and the staff are top-notch, but it’s overpriced for what you get, around $21 per person for fairly basic options on the "continental buffet."
The area felt very safe overall, even walking at night with kids. During peak dinner hours, there is a noticeable homeless presence in some nearby spots, but we never felt unsafe. Everything you’d want; shopping, food, attractions, are all easily walkable.
WiFi is included with the resort/destination fee. However, the hotel advertises discounts at participating businesses, and we were not able to get those honored, which was disappointing.
Overall: Great location, solid family-friendly layout, and excellent staff. It’s not quite luxury-level due to some dated features and maintenance details, but it’s comfortable, convenient, and easy to recommend. I would stay here again.
DoubleTree by Hilton Hotel Chicago - Magnificent Mile
| Address | 300 E Ohio St, Chicago, IL 60611 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 787-6100 |
I stayed here during an extended Chicago trip with friends and had a great time. Due to us switching hotels mid-way through the trip, about an hour before arrival, I had asked through text if an earlier check in may be available, fully knowing it was not guaranteed or likely. Brittney, the front office manager, had replied and informed me that the rooms were vacant and one was being cleaned, which was fine as we could all use one room until the other was ready. Upon arrival Brittney checked us in and the good news was that both rooms were ready. She was super friendly through the check in process, and also provided some nut-free cookies which was nice. The hotel also has self-park which is a nice step up, and we were on the 16th floor with a nice view. Both rooms were clean and although some of the furniture was older, it was all in good shape and functional, all the rooms are large in terms of square footage too. The plumbing worked well, as did the AC when we needed it, the added benches in the back were a plus too. The elevators were overall pretty quick and also needed a key which was nice, the wait was a little longer during peak times however. The food at dinner was great, the French fries were addictive, and I found the burger and chicken tenders to be great too. Gustavo and Jose G were great at the bar too. The breakfast buffet was good and had lots of selections as well, and the onsite cafe with starbucks was a huge plus. This hotel is also a Hilton Grand vacations hotspot, so they did have a lot of signup staff, they did not interfere with us however so it was all good. Location wise, this hotel puts you central to all Chicago has to offer, at the furthest, you will only be walking about 20 minutes to see Chicago's many attractions, and the CTA will take you to all the major stops as well. The area surrounding the hotel felt pretty safe as well, but like any city you should keep an eye out. Overall, I had a wonderful time here, the price was right, and would come back here next time I went to Chicago.
Enjoyable Family Vacation Stay
We had a wonderful 6-night stay here for our family vacation. The location is absolutely unbeatable—it's just a 15-minute walk to Navy Pier, with plenty of great restaurants and attractions less than 10 minutes away.
While the rooms are slightly dated, they were exceptionally clean, and the beds were very comfortable. The staff and reception were fantastic, offering excellent service and even greeting us with delicious chocolate chip cookies upon arrival. The hotel amenities are also a major plus; the swimming pool is clean and incredibly well-maintained, and the onsite restaurant is great.
Our only minor complaints were a slight delay in getting fresh towels and the price of the onsite self-parking ($65/night). While the onsite parking is convenient, I noticed that nearby garages cost less than half that amount, so it might be worth looking into.
Overall, this is a great, kid-friendly luxury hotel. I would happily stay here again and highly recommend it!
The DoubleTree by Hilton in downtown Chicago was the second hotel in my cross-Midwest vacation tour. This hotel was a great location downtown. Close to Navy Pier, not far from Lake Michigan. Next door to the hotel is a pretty good size grocery market where you could get just about anything you needed. That way, you could snack in your room or get soda's, sandwiches, etc. In the lobby of the hotel was a very nice restaurant, not too expensive where you could get a beer, cocktail or light fare for a meal. The front desk staff is super friendly and helpful. The rooms were quite nice. Typical for Hilton standards, which are quite nice. High quality linens on the beds, nice furniture, quality baths and every amenity that you could ask for, including the obligatory coffee machine and supplies! Yes! Not to mention that the coffee is actually pretty good, and none of that powdered creamer. Yuck. Real non dairy creamer, the kind you pour! Thank goodness. The hotel was very busy, pretty much full when I was there. They have a nice rooftop pool/spa area on I believe it was the second or third floor. A lot of people were taking advantage of the sunny days and the pool. Unfortunately, these guests for some reason were clogging up all six elevators going up to their rooms and back down to the pool. It was making it very difficult for regular guests to get an elevator car just to navigate the building. Aside from the elevator issue there were virtually no problems with the stay. Parking is located in the building in a multi level garage. Not cheap mind you, at around $50/day or so. But I think the garage is owned by a different company. Not all that unusual in Chicago.
Thank goodness my rental car was small, as navigating the garage was challenging. I would hate to have had a big SUV or pickup truck. Not a fun time trying to park one of those. If you are seeking a nice hotel downtown, this one is a convenient, comfortable option with very nice rooms.
We had a great experience at this hotel! Huge, beautiful lobby with different food and beverage options and plenty of places to sit. The staff were very friendly and helpful. The Bellman was very friendly and helpful with storing our luggage. We stayed on the 26th floor and the room was very spacious and clean. One issue we had was requesting a room refresh on our second day, including some fresh towels,. We requested it in the morning and it never happened. There are several elevators, so you are never waiting too long for one. The location is very convenient and walking distance to many touristy hotspots. The hotel seemed to be in a cleaner, quieter area, just outside downtown, near a lot of hospitals and medical buildings. We were there as part of an HGV promotion. We attended the presentation and, although we did not purchase an ownership package, Zack was our rep and he was incredible. Not pushy, very knowledgable and respectful. He drove a hard bargain and made it seem very tempting for us to purchase. However, it’s just not in our budget at this time in life. Overall, we would definitely stay at this hotel again. We did not get a chance to use the pool, Would love to use it if we came back again.
We had a great experience at this hotel. It's is within walking distance from lots of attractions and restaurants. The outdoor pool was perfect for our kids since we were there during a heat wave. The pool was very clean as well. The rooms are a bit dated but clean and the beds were comfortable. The only issue we had was getting fresh towels for the room, otherwise our stay was great.
Fairfield by Marriott Inn & Suites Chicago Downtown/Magnificent Mile
| Address | 216 E Ontario St, Chicago, IL 60611 |
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| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 787-3777 |
The front desk manager is really nice. All of the front desk workers are really nice, and it doesn’t seem fake or forced. They genuinely seem to care. I’m not sure if it’s just the Midwest niceness that I’m not used to coming from the southwest, but everyone here was extremely nice. The room was clean. They change the breakfast up daily which I like. It is in a very good location. You have easy walking access to Whole Foods, Trader Joe’s, Sephora etc. I would definitely stay here again if I come back to visit Chicago. The niceness here was so good, if it weren’t for the cold I’d strongly consider moving to the city. I definitely felt taken care of here. They were doing construction though during the day,, but they notified guests of any thing that was happening.
I recently stayed at this property for seven nights across multiple back-to-back reservations. At check-in, I explained that I had different room types booked during my stay and asked if it would be possible to remain in the same room to avoid moving. I even offered to downgrade my room if necessary. I was assured this would not be a problem and was told I would simply need to stop by the front desk each day to complete the check-in/check-out process.
Based on that assurance, I unpacked for the duration of my stay. However, the following morning, during the daily check-in/check-out process, I was informed by a front desk agent that I would need to move rooms due to the room type change. I explained that another agent had already approved me to remain in the same room, but the response I received was dismissive and unprofessional. The agent stated that it did not matter what I had previously been told and that I still needed to move. The original agent who had approved the arrangement was present nearby but did not step in to clarify or assist.
To be clear, I understood from the beginning that moving rooms could become necessary because of my reservations. My frustration was not with the move itself, but with being given conflicting information and the way the situation was handled. After this interaction, the same agent ignored me for the remainder of my stay, even on occasions when she was available and not assisting other guests.
I spoke with several other front desk agents throughout my stay, and while most were friendly and genuinely tried to help, there seemed to be a major lack of communication between shifts. No one ever followed up with a clear resolution, and I repeatedly had to explain the entire situation to different staff members each day. I was frequently told to “check back later” to see whether anything had changed regarding my room assignment.
I also booked rooms for another guest traveling with me. I had previously arranged for her to check in under her name, yet upon arrival she was told she could not check in unless I was physically present. She ultimately had to provide screenshots of my prior communication with the hotel before the issue was resolved. She was also later asked to move rooms and had specifically packed early in order to stay on the same floor as me, which had been promised, only to later learn that arrangement had not been honored either.
Another frustrating experience occurred during one of the room moves when I was instructed to bring all of my belongings down from the 15th floor before keys to the new room would be issued, despite the room already being ready. It created unnecessary inconvenience and confusion. Overall, the front desk operations appeared disorganized, and several staff members seemed unsure about procedures or prior arrangements made with guests.
This was honestly one of the most chaotic stays I have experienced in over 10 years of traveling with Marriott properties. I say this as someone who works in the hotel industry myself and who also holds Platinum Elite status. Regardless of whether I was using an employee rate, I expected the same level of professionalism, communication, and respect extended to any guest.
I do want to recognize the staff members who genuinely tried to assist and remained courteous throughout my stay. Many employees were friendly and did their best under the circumstances. As someone who started in hotel front desk operations myself, I understand how demanding these roles can be and how critical communication is between teams and shifts.
Unfortunately, due to the repeated confusion, inconsistent communication, and unprofessional interactions, I would choose to stay elsewhere in the future.
I've been a Marriott guy for decades. Never been disappointed deeply. I have Lifetime Elite Status. However, this time they didn't greet me with my status or gift. First time this ever happened across any of their Brands. Not really a big deal, or is it??? Other than that, the stay has been fine so far. Breakfast at this location above average as compared to others.
I don’t know about the other rooms, but the one I was in was horrible. My room had a connecting door, and the door was loose, so I could hear everything next door, from using the bathroom to conversations.
I went down to the front desk and asked if I could move rooms, even if it was a downgrade, so that I could get some rest. I was told that I couldn’t be moved in case someone was going to book rooms.
After returning from a work conference, the lights and TV were turned on. I called the front desk to ask why, and I was told that someone must have put a schedule on the TV.
The room is either haunted or someone came into my room even though I had the Do Not Disturb sign on the door.
Besides that, the location is great.
Excellent location close to magnificent mile and public transportation. Clean room well appointed, except no microwave. Service was great with friendly staff and well organized luggage minding service on our last day after check out. We really appreciated that. The shower and bath products were wonderful. The bed, soooo comfy!
The Chicago Hotel Collection Magnificent Mile Hotel & Suites
| Address | 166 E Superior St, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 787-6000 |
On May 23, I received a confirmation for my reservation. Prior to my arrival, I attempted to contact the hotel using the email address provided on Agoda to inform you that I would be arriving late on June 25. Unfortunately, I never received any response.
After a full day of flights, I arrived at the hotel at approximately 1:30 a.m. Instead of being checked into my confirmed reservation, I was informed by the receptionist that the hotel was overbooked. When I explained that I had a confirmed reservation, he told me that the hotel was full because the owner had given my room to one of his friends. He also stated that the overbooking was not his responsibility and that he would see if he could transfer me to another hotel.
I was completely shocked by this explanation. Having a confirmed reservation should have guaranteed me a room, and it is unacceptable that my reservation was effectively canceled for such a reason, or any reason without informing me.
The situation became even more concerning when the receptionist informed me that I owed an additional $420. I explained that I had already paid all required charges for my reservation. He then stated that this amount was for a "Private Guest Club." I had never requested, agreed to, or been informed about such a charge.
I am a 23-year-old woman who traveled alone to Chicago for only three days. I deliberately booked the most affordable accommodation available because I was traveling on a budget. I specifically chose a room without breakfast or any additional services. Being unexpectedly told to pay an extra $427 for something I never requested was completely unreasonable and unacceptable.
Eventually, I was told that I would be transferred to the Ambassador Hotel. When I asked how I was expected to get there at nearly 2:00 a.m., the receptionist simply told me to "catch an Uber outside." As a young woman traveling alone in an unfamiliar city in the middle of the night, I found this response irresponsible and completely lacking in concern for my safety.
This entire experience caused me significant stress and distress and was one of the worst travel experiences I have ever had. I had planned and paid for my stay in advance, yet I was left without the room I had reserved, faced with an unauthorized charge, and forced to relocate in the middle of the night.
I request an immediate refund of the unauthorized $427 charge, as I neither requested nor consented to any "Private Guest Club" membership or fee.
The hotel management did not reply to my mails and did not take any accountability!
Our stay at The Chicago Magnificent Hotel was truly wonderful, and what made it extra special was the exceptional service from the staff.
A heartfelt thank you to Raymond, whose genuine Filipino hospitality made us feel right at home from the moment we arrived. His warmth, kindness, and attentiveness added a unique charm to our stay and reminded us of the welcoming spirit Filipinos are known for.
We also want to commend Brianna for graciously ushering us to our accommodation with such friendliness and professionalism. Her warm smile and cheerful attitude instantly made us feel comfortable and welcome.
It's people like Raymond and Brianna who turn a great hotel into a place that truly feels like home. Thank you for making our visit so memorable—we can't wait to come back!
Great hotel and very friendly staff. From the moment we walked in we were welcomed and the front desk staff were very helpful and checked us way earlier than check in time for no fee. The room is spacious and clean, and they clean it once every few days unless you asked for it to be cleaned every day. The location is great we were here for lollapalooza and the walk was about 30 mins and bus stop was right across the street and took about 15-20 mins to lolla. There are many luxury stores around same as food places. I would definitely come back here again!
Raymond at the front desk made my stay exceptional from the moment I arrived. He was welcoming, professional, and genuinely friendly, making check-in quick and effortless. He took the time to answer my questions, offered helpful recommendations, and made sure I had everything I needed throughout my stay. Outstanding customer service like his truly makes a difference. Thank you, Raymond, for going above and beyond—I hope the hotel recognizes what a valuable team member you are. I would gladly stay here again because of the excellent service!
I stayed at the Chicago Hotel Collection Magnificent Mile Hotel for a Girls Weekend stay. The hotel was delightful. Our rooms were very nice. The location is unbeatable--close to the lake and just off Michigan Ave. It was an easy walk to everywhere we wanted to go. We chose the package with the drinks and breakfast included. It was great. We enjoyed the drinks on the roof deck overlooking the city. It wasn't crowded at all when we were there and the service was great. Breakfast was a very nice buffet with lots of choices. I would definitely recommend this hotel and plan to return here the next time we visit Chicago.
Warwick Allerton - Chicago
| Address | 701 N Michigan Ave, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 440-1500 |
Worst experience of 3 days stay
I was very disappointed with my stay because of the following issues:
1. No proper housekeeping: The room was not cleaned during our stay. We had NO DND sign on, but even after that, we called multiple times for room service never happened, they should have simply contacted us once rather than repeatedly we calling for service
2. Very loud hotel employees: The hotel employees were talking extremely loudly in the hallways, and we could clearly hear their conversations from inside our room. I was woken up on two different mornings because of their loud discussions. Guests come to a hotel to rest, so the staff should be more considerate about the noise level.
3. Charges for storing luggage after checkout: We needed to leave our bags at the hotel after checkout for a short period. I was shocked that we were charged for each individual bag. We had no real choice because we needed to leave our luggage somewhere, so it felt like we were being forced to pay. Charging guests separately for every bag is unreasonable and left a very bad impression.
Overall, this was a disappointing experience. I expected much better service and consideration from the hotel, especially when paying for a stay.
Horrible hotel experience.
If someone flushes a toilet in another room, be prepared to be woken up. The plumbing is unbelievably loud. If you’re assigned one of the rooms with an adjoining door, be prepared to hear every conversation from the room next door. Soundproofing is practically nonexistent, making it nearly impossible to get a good night’s sleep.
To make matters worse, my room is right by the elevators, which run constantly. It’s currently 1:00 a.m., and the noise hasn’t stopped. I have to be up at 6:00 a.m. for work, which is the entire reason I’m staying at a hotel in the first place.
When I brought these issues to the front desk, I was told there was nothing they could do because the hotel was fully booked. However, when I checked online afterward, rooms were still showing as available.
Between the constant noise, the lack of sleep, and the poor customer service, I would not stay here again
The hotel was okay overall, but unfortunately, I don’t feel it was worth the price. The rooms are outdated and could definitely use some renovations. The bed was uncomfortable and athetics need an upgrade. The carpet/rug was filthy, which made the room feel uncomfortable and not as clean as it should have been.
The air conditioning was also difficult to manage. It was extremely cold, and we couldn’t seem to adjust it to a comfortable temperature.
On the positive side, the hotel staff provided good service and were helpful during our stay.
One thing that really surprised me was that after checkout, the hotel charges $2 per bag just to hold your luggage. I’ve stayed at many hotels and have never been charged simply to store bags for a short time after checkout.
Overall, the stay was okay, but considering the outdated rooms, cleanliness issues, uncomfortable AC, and extra luggage storage fee, I don’t think it was worth the price.
The hotel is highly recommended. The location is excellent, as it is very well situated and makes it easy to get around to the main points of interest. The rooms are spacious, clean, and comfortable, perfect for spending a few days. The staff were friendly and the atmosphere of the hotel was very pleasant. Without a doubt, I would stay here again on a future visit. ❤️
was genuinely excited for my mini trip to Chicago, and this hotel looked promising based on the reviews. The location is excellent, and I’ll give credit where it’s due the staff was friendly and welcoming.
Unfortunately, everything changed once I walked into the room. I honestly couldn’t believe it. The room was extremely small, and my “view” consisted of nothing but exposed pipes. The bathroom was even more disappointing. It had prison-style shower heads, public restroom-style toilets, and a shower curtain. While everything appeared clean, it felt incredibly outdated and far from what I’d expect from a 4-star hotel.
Based on my experience, I don’t understand how this property has such high ratings. It honestly makes me question the authenticity of some of the reviews. If this is considered a 4-star hotel, then expectations have really fallen.
The location and staff deserve praise, but the room itself was a huge letdown, and I would not stay here again.
Hotel Saint Clair - Magnificent Mile
| Address | 162 E Ontario St, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (312) 787-3580 |
Great location and an incredibly comfortable bed. The shower had excellent hot water, which was a nice bonus after a long day exploring the city. Unfortunately, the room was very small, not as clean as I expected, and quite expensive for what it offered. The location is definitely the biggest selling point, but overall I don't feel the value matched the price.
Great hotel, good value for this desirable area. Rooms are small for double beds but cozy and worked well for us (me and my sister). Bathroom sink was tiny but clean and modern, with extra shelf below to accommodate lack of counter space. Super easy to travel with my dog along, and he loved the treats at the front desk!
Wonderful location! Starbucks and 2 donut shops on the corner of the next block, how convenient for a morning walk! Excellent Italian restaurant downstairs. And Michigan Ave, the Magnificent Mile, is at the end of block. The elevator was a little slow, but we were happy to be at the Hotel St. Clair.
I got a great rate which can sometimes be indicative of a poorly run property however that wasn't the case at all! The staff was professional and very nice and the room was renovated (so not old school Chicago) and very spacious. The location is great, very close to the Mag Mile and other businesses. I thought the value for the money was spectacular. Highly recommend!!!
I gave this hotel 2 stars solely because of the location (and the ONE friendly manager I met in the very slow elevator) the rest of the staff was below average.
The room was incredibly small, the smallest hotel room I’ve ever stayed in. There was no vanity or counter space, so I had to keep my makeup and toiletries on the windowsill.
The air conditioner was extremely loud and had a noticeable moldy smell, making it uncomfortable to run. I also didn’t feel like the sheets were clean when I arrived.
You’re definitely paying for the location, not the accommodations. Unfortunately, based on my experience, I would not stay here again.
Location great if you’re visiting navy pier. Rooms are very small. The lady at the desk named Alicia lacks customer service and was very rude. Supervisor doesn’t hold staff accountable. 2 elevators , 1 out of service. 16 floors and a capacity of 5 people per 1 elevator. If you have luggage 3 people. Terrible. Marriott courtyard across the street and much better customer service. Next time we revisit we will return to the Marriott. I give this hotel 0 stars.
The Drake
| Address | 140 E Walton Pl, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 787-2200 |
Location and history are the only reasons to stay. The smell of mildew and stale air has my throat and lungs itchy. The bed is worn down. The thermostat doesn't work. Im uncomfortable. The view is beautiful. But I woke up with a head ache from the odor and body aches from an uncomfortablebed. Was hoping to enjoy it more, sad it's not living up to my expectation. The TV remote is an original. I only gave 1 star for service because my room only had decac coffee and when I asked for coffee, cream and sugar for the morning, half hour later they bring it and when I woke up I just saw they forgot the sugar. I'm already to be onto the next destination. I need to go find a cup of coffee and a box of tissues.
Update. Staff must have read the review and upon leaving this morning there was a bag of 45 sugars left hanging outside my door. So instead of trying to make the customer happy, the 45 sugar packets feels less like an apology and more like a sarcastic response, which left an even worse impression. I'll go ahead and stock the room for the next guest.
It keeps getting worse!! 9:50am housekeeping just WALKED IN my room. Check out is noon. Why would they walk in. I really was excited about a luxury historical hotel on Michigan Ave. Just disappointing.
We had a wonderful stay overall! The hotel is gorgeous and in a perfect location. A special shoutout to the staff, who were wonderful and extremely helpful throughout our visit. If it fits your budget, I highly recommend booking a lake-view room—and definitely request a higher floor to minimize street noise from the city.
However, there were a couple of disappointments during our multi-night stay. On our first day, we were left with an almost-empty soap bottle that was never refilled, meaning we completely ran out of shower soap by our last day. A simple refill or a backup soap bar should be standard.
More importantly, the room had a distinct, musty, muddy smell due to the lake humidity. Having stayed at many waterfront and oceanfront properties, this was easily the worst-smelling room I’ve encountered at a 4-star-plus hotel. I’m confident you can easily find 3-star hotels with much fresher-smelling rooms. I hope top management checks in on the regular guest rooms soon to address the humidity and odor issues
This hotel is a landmark, but has become an afterthought. I stayed here because my family booked here. My room was a shoebox. And looking out my window was a rooftop court yard and I was on the first floor. The bathroom was almost too small for one person. No water was provided in the room. I needed to sign a card and there wasn’t a pen in the room. I truly felt that this hotel doesn’t care anymore. You check in and you get a room and nothing more. And the room is outdated and old. We were booked here for an upcoming wedding and we have already changed to a different hotel. A true old legend is no more. My last night there I came back to have my room flanked by dirty laundry.
Mixed experience at the historic hotel. building itself is beautiful. lobby, first and second floors are well decorated. grand, classic feel at reception area. Nice chandeliers throughout, including smaller ones in rooms Housekeeping did a good job, room was clean and well vacuumed.
Unfortunately, guest room needs significant maintenance. Shower drain backed up and filled with water while showering even after we reported the issue. No rubber anti-slip mat in the tub, and with water not draining, I slipped twice. Mattress sagged badly in the middle and was a worn out one. No glass drinking cups, just paper cups. electrical outlets were hidden behind the bed, difficult to plug in chargers without moving mattress.
Hallways had an old-carpet odor, and the air vent in our room had a heavy buildup of dust and lint, it had not been cleaned in quite some time.
Hotel has beautiful historic architecture and plenty of character, but the guest rooms need better maintenance and updating to match the feel of the common areas.
Big fan of historic properties! But with historic, the care of them must be kept to a higher standard. There are so many beautiful things to see in the hotel but the room itself was subpar. The carpet was dirty, the fridge needed to be thawed, there were remnants of 3M sticky tape and you had to hold the plate on the toilet flusher so it wouldn't fall off. We really enjoyed breakfast and style of the Cafe on Oak. The staff was amazing at the hotel, restaurant, and shops .
Hampton Inn Chicago Downtown/Magnificent Mile
| Address | 160 E Huron St, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 706-0888 |
Staff was fine. Room was okay. Just like any other hotel room I've stayed in. Location was perfect for our stay. The biggest problem is. We paid almost 500$ for 1 night. It still has 2 photos of their pool my kids were excited. And apparently its been closed down for a year. I had read that the elevators can take awhile. We were on the 25th floor. We were there bc my son got very sick and where I live there isnt a specialist for him so we have to travel hours for that. We wondered why last time we were in the area it was 179$ for all the hotels around the area and this time it was 500$ all around. Ultimately we picked this one for the roof top pool... that they dont have. Back to the elevators. Thursday morning we are heading out and while standing for an elevator I booked my Uber (mind you booking an uber takes time. It took approx 3 to 4 mins to find an Uber). Then that uber was 6 mins away. My first Uber came and left. Bc they came and left, Uber searched for a new one for me. After another 4ish mins of searching they found another one that was 7 mins out. Surely the elevator would be here in another 7 mins. Over 20 mins in total waiting for the elevator. When it finally opened it was so full there was absolutely no room in there. I ended up having to carry my son down 25 flights of stairs to catch my 2nd Uber and to not miss his appointments for the day. I can barely move the next day bc of it. If I had paid less than 200$ for this experience id be annoyed still but not pissed. But 500$ no pool, crap elevators, oh and hot breakfast was gross eggs, sausage, potatoes, and waffles (waffle line was huge) i would've thought 500$ a night would get a better experience. We will not be staying here again.
My family traveled to states and stay in Hampton in Chicago from Aug 24 to Aug 28. The hotel location is good. However it turns out a very bad experience. I booked two rooms through Expedia. We have prepaid all the fee through Expedia. And was told by the reception the deposit hold U$100 for each room will be released in a few days after check out. When I return the two room keys, I double confirmed with staff at reception and was told we were all good. And no additional charge and no invoice be given. When I went back to Canada I noticed two unrecognized charges $16.84CDN charged on Aug 28, the day we left. I have tried through all channels. I sent email to Hampton in using an email given by Expedia and an email found from Hampton website. No response till now.
Maybe I should not complain Expedia on google. But they also suck, representatives end conversations without notifying me. Now they asked me for invoice from Hampton inn for refund. If I was given invoice from the very beginning, why should I call them unknown charges on my master card!!
- rooms were pretty nice: furniture looked somewhat new
- king rooms are all positioned around the elevators. the elevators at this property are noisy, so i didn’t get a good night’s sleep. the 2 queen rooms are further away and didn’t have any noise issues; i slept soundly.
- exercise room has an amazing view and a functioning peloton, which is a plus. One peloton did not work though.
- front desk was very nice.
in summary, totally fine if you are booking a 2Q, but beware elevator noise if booking a 1K.
First off this hotel advertises that there’s a pool. We planned a family trip and were really looking forward to swimming with all the kids. So that was my first BIG RED FLAG. Second our a/c in our room was broken. It was super hot in there. NOT comfortable at all. When I told the front desk she didn’t care about crediting my account at all. Our sink in the bathroom was leaking, the bathroom has no vents or A/C so when you shower it’s hot for AWHILE. The elevators took 30 minutes to get one. Carpet in the hallways and elevators looked like it’s never been cleaned before. First night we stayed basketball players were running around late at night which made it hard for my kids to fall asleep since our room was by the elevators. Typically when a person has these issues the hotel will credit you a little bit for the disservice but like I said the lady at the checkout counter could care less. I will definitely not be recommending this place to any of my friends or family members. I will find a different hotel that accommodates their customers for our yearly family trips in Chicago.
We stayed here for 3 nights for a girls trip. The location is good. It is walking distance to a lot of things. The rooms and service needs improvement. Starting off with housekeeping who took my white towel that I brought with me on my trip when cleaning our room. Multiple attempts were made to call the front desk with no answer. The staff is nice but service needs work. They don’t answer the phones, and prices are VERY high for the drinks/snacks on site- $8 for a water bottle. The rooms are outdated and the elevators are VERY slow. They don’t all work and are always full. It takes 15-40 minutes to get down from our room. One morning we got sick of waiting and had to go down 23 flights of stairs. It was awful. The rooms could use more air flow. They have a weird smell to them- maybe an air purifier would help. The pool also out of service. For around $300, it was a disappointing experience as a Hilton member and will not be staying here again.
Holiday Inn Express Chicago - Magnificent Mile by IHG
| Address | 640 N Wabash Ave, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 787-4030 |
Sept 3-7th 2026 Super Hot in Chicago. No AC in lobby or lounge. Our first room-#1604, AC didn't work, TV didn't work, no fridge, no place to sit down. Second room-#901, good AC, TV stopped working the first day...didn't work rest of the week. No fridge. No place to sit down except on the bed. (Front desk associate told us the rooms don't come with fridges, but our friend who stayed in #201 had a fridge and a place to sit down). Bed still has metal spring coils!! I didn't even think they still made these! Noisy AND uncomfortable. Very Small and Tight rooms. No one at the desk seemed to be happy to work there, except for Fatima, she was very pleasant and told me she had just started. (There was an over night, bald gentleman that was also very helpful when we checked out). It would be nice if this information was readily available: Where the ice machine is. Where the gym is. Where the closest Walgreens/CVS is. Perhaps recommended food establishments. Awesome that Trader Joes is across the street, but not open late and limited items. Decent Breakfast items to choose from but should reconsider the flow of breakfast traffic. Plates and bowls in the middle instead of the of the buffet. Lids on eggs/sausage/gravy that don't stay up when you open them.
Extra towels, room checked, beds made every day! Perhaps the housecleaning dept should be running this place. My friend who booked the room is an IHG Platinum Elite Member, when IHG text him to see how things were going, he complained and was being compensated with 10,000 points (about a $60 value to my understanding)....We split the bill, my share was over $700...is IHG going to send me a voucher for 10,000 points?!? I would not recommend this property.
We stayed from Wednesday to Sunday. The view from our room was decent for the 9th floor. There was one working elevator the duration of our stay. They had issues with a fire sensor falsely setting off the fire alarms causing the fire department to come and put the one working elevator into fire mode making it inaccessible for spans of time and sometimes not working at all at night. As an asthma sufferer having to one morning take the stairs back up to the room from breakfast because the elevator was constantly in use (no matter how early you got up) it was HELL. The door guy was great and most of the staff were friendly. The breakfast food was well…free. If you’re looking to be in the middle of everything during your stay this is it…as long as you have unlimited patience for one working elevator, people that come in yelling during breakfast off the street and a good set of lungs and shoes to climb the stairs.
We recently visited Chicago for our friend’s graduation and stayed at Holiday Inn Express Chicago - Magnificent Mile by IHG. Our overall stay was absolutely comfortable and enjoyable! The staff was extremely friendly, welcoming, and always helpful throughout our stay.
The breakfast was amazing with great options every morning, which made our days even better. One of the biggest advantages of this hotel is its excellent location — it was very easy to get anywhere in the city. Popular attractions like the Riverwalk and The Bean were only about 5–10 minutes away from the hotel.
We truly enjoyed our stay and would definitely recommend this hotel to anyone visiting Chicago. Looking forward to staying here again!
First, the good part: The staff is wonderful - very helpful and accommodating. The free breakfast is great - typical of a Holiday Inn Express. The location is great, very close to shopping and public transportation.
Now, the not so good: TINY, TINY rooms. The queen bed nearly fills the entire room with barely any room to walk around it. There is a desk, and that's the only real flat surface in the whole room. My husband and I were constantly bumping into each other. If you're traveling alone, and only plan to sleep here, it's probably fine. But for more than one person, and if you want to relax in the room at all, it's just way too small. It's also quite noisy with sirens going 24/7. The hotel does offer a sleep kit with an eye mask and earplugs, which is nice.
I'll revise this review with much more detail but have to advise everyone against staying here if you value a hotel capable of providing working elevators and rooms with hot water. This is the THIRD day of my stay that my plans have been ruined by this dilapidated, neglected hotel. The folks working here aren't the reason it's crap—it's IHG. They can't even provide ice or trash cans on most floors!
Hilton Garden Inn Chicago Downtown/Magnificent Mile
| Address | 10 E Grand Ave, Chicago, IL 60611 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (312) 595-0000 |
Hilton Gardens is officially my 'go to' hotel when coming to Chicago. My 2nd stay here. The location is perfect for me. The rooms are clean and well appointed
The staff is friendly and strive to make their guests comfortable. The views are great and having Webber grill restaurant on site makes this a very convenient place to relax and enjoy this beautiful city.
I did not use the pool as it's not an amenity I care about.
The ac worked flawlessly and my room was very comfortable. Fluffy pillows, crispy cool sheets, clean bathroom, microwave and a normal k-cup coffee brewer.
Thank you Hilton Gardens.
We chose the hotel for its proximity to the red line which made it super easy to get around the city. The front desk staff were helpful and accommodating. No issues leaving our bags before check-in.
No safety concerns walking around the area other than a normal need to be mindful of your surroundings.
My only complaint was the bathroom in the lobby was not clean.
Booked this hotel for my birthday weekend and it was not what I expected at all. I mainly booked this hotel for the indoor pool and as you can see in the pictures it looks like a very nice indoor pool, that is not true. Its less than 4ft deep and it is super small. I also called housekeeping for more towels to my room no one ever brought towels. The lady at the front desk was very rude. They charge an overpriced deposit of $100 per night that they dont mention at all before being charged. And on top of all of that they took 45 minutes to check me in, terrible service. The only good thing is the location other than that this place is falsely advertised online and highly unprofessional. Dont waste your money here
Great stay overall — this Hilton Garden Inn is in a super convenient spot right on Grand Ave, and for the price it’s hard to beat. I was able to get a room with two queen beds for around $110/night, which felt like a really good deal for downtown Chicago.
Location is the main win here. It’s very walkable to shops, restaurants, and plenty to do around downtown. Staff was friendly and helpful, and service was consistently good.
The rooms are decent — nothing fancy or “wow,” but they’re clean, nicely kept, and comfortable.
Amenities were a nice bonus:
• Indoor pool is small (only about 4 ft deep), so don’t expect to swim laps, but it’s a chill spot to relax. Being indoors with nice city views makes it feel better than your typical hotel pool. It was open 6 AM–10 PM.
• Fitness center has a decent mix of equipment for beginner to intermediate workouts (I attached pics), and it’s open 24 hours.
• Also good to know: the pool, gym, conference rooms, and restrooms are all on the 12th floor. I wouldn’t have guessed that (I assumed lower floor or top floor), so it’s helpful to know going in — staff is who pointed it out to me.
One small downside: the shower is pretty tight. I’m an average-sized person and still felt a bit cramped — the horizontal space is narrow enough that I kept bumping into the wall and the shower door.
Overall, I’d definitely recommend this place if you want a clean, affordable downtown stay with a great location and solid basics.
Where do I start? First, let’s start at the parking. It’s mandatory valet parking that is $200 outside of the expensive hotel. Pretty much every hotel has a $70 valet parking fee in that area (per night). It wouldn’t be a problem at all if it was WORTH IT. Not to mention, you have to wait an extra 10-15 min to either get your car or drop your car off. Though, they do a pretty decent job at trying to get the cars in and out, it’s still not a good enough system because then people dropping their car off end up blocking the street. Next, the hotel room…… yeah, so they have a really BAD roach infestation. How roaches get up 40 floors? Idk but clearly the building isn’t being taken care of. This has made my Chicago experience a really bad experience. If you do go and visit, avoid this hotel (Magnificent Mile Hotel/Hilton garden Inn)!
SN: the pool is empty and dirty
Tips for Visiting 360 CHICAGO and Staying Nearby
To ensure your visit to the observation deck and your stay in the neighborhood are as smooth as possible, there are a few local insights you should keep in mind. The Magnificent Mile is a bustling area, and a little preparation can save you both money and time. Here are some essential tips to help you navigate your trip like a seasoned local rather than a first-time tourist.
- Book Tickets Online in Advance: The lines at 360 CHICAGO can be long, especially during weekends and peak tourist seasons. Purchasing your tickets online before you arrive often allows you to skip the ticket queue and head straight for the elevators, maximizing your time at the top.
- Consider the TILT Experience: If you are a thrill-seeker, budget time for TILT, the moving platform that leans you out over the city from the 94th floor. It is a unique experience, but tickets are often time-slotted, so plan this addition to your visit in advance.
- Time Your Visit for Sunset: The transition from day to night is magical from this vantage point. If you want to see the city in daylight and illuminated after dark, aim to arrive roughly an hour before sunset. However, be prepared for larger crowds during this "golden hour."
- Utilize the Pedway in Bad Weather: Chicago winters can be brutal. If you are staying a few blocks away, ask your hotel concierge about the nearest entrance to the Chicago Pedway. This underground tunnel system can get you surprisingly close to the Hancock building without facing the wind and snow.
- Look for Package Deals: Many nearby hotels partner with local attractions to offer "Stay and Play" packages. Before booking your room, check the hotel’s website or call the front desk to see if they offer discounted or bundled tickets to 360 CHICAGO.
- Explore the Neighborhood on Foot: While rideshares are readily available, the Magnificent Mile is best experienced on foot. Wear comfortable shoes and take the time to admire the historic water tower, the Chicago River, and the intricate facades of the buildings surrounding your hotel.
Selecting the right accommodation near 360 CHICAGO allows you to experience the best of the city without the stress of long commutes or parking hassles. The properties listed above offer a range of styles, from boutique elegance to grand luxury, ensuring there is a perfect fit for every type of traveler. By staying within walking distance, you can enjoy the flexibility of coming and going as you please.
Ultimately, a trip to Chicago is about soaking in the energy of the city. When you stay near the Magnificent Mile and this iconic observatory, you are perfectly positioned to enjoy world-class dining, shopping, and sightseeing. Whether you are gazing out at the city lights from your hotel window or from the 94th floor, you are guaranteed a memorable visit.
