Finding the right place to stay can define your entire trip to Lower Manhattan. Whether you are visiting for business at the financial district, attending an event at the Oculus, or simply exploring the 9/11 Memorial, proximity to the World Trade Center (WTC) saves you valuable time and energy. The surrounding neighborhoods offer a surprising variety of accommodations, ranging from sleek high-rise luxury towers to boutique properties with historic charm.
The area immediately surrounding the WTC is no longer just a business district that empties out after 5 PM. It has transformed into a vibrant, 24/7 community filled with world-class dining, high-end shopping, and easy access to major subway lines. Staying here means you are connected to the rest of New York City while being able to walk back to your room within minutes of seeing the skyline lights.
When selecting a hotel in this specific area, you should consider more than just the nightly rate. The view from your window, the ease of access to the PATH train or subway, and the noise level of the bustling streets below are crucial factors. Some travelers prefer the quiet, residential feel of Tribeca just to the north, while others want to be directly in the center of the action on Greenwich Street.
Because this area is a hub for both finance and tourism, hotel prices can fluctuate dramatically based on the day of the week and the season. Midweek stays often cater to business travelers, while weekends might offer better rates or distinct packages. Knowing the personality of each hotel helps you match your accommodation to your travel style, whether you prioritize a spa, a rooftop bar, or a quiet workspace.
We have curated a list of the best options within walking distance of the World Trade Center. Each property offers a unique perspective on Lower Manhattan, balancing luxury, comfort, and convenience. Read on to find the perfect base for your New York City itinerary.
M Social Hotel New York Downtown
| Address | 55 Church St, New York, NY 10007 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 693-2001 |
Cannot say enough good things about the M Social Downtown and their staff. The building is super safe with key card swipes to your floor and multiple front desk situations. We were stuck here during a severe snowstorm and the staff helped us stay in the same room, provided limited but super helpful housekeeping, and continued complimentary water bottles. The restaurant downstairs was tasty and the front desk team was readily available and very easy to work with. This made a stressful extended stay so much more relaxing. Regardless of the storm, the room was spacious and clean and the hotel provided all amenities expected and even more.
Great hotel!
My partner and I stayed here for about a week and we really enjoyed it. The location is magnificent, you have the World Trade Center right in front, easy access to the subway and Brooklyn, as well as nearby pharmacies and restaurants.
I must say, we stayed in the 40th something floor and it had one of the greatest views I’ve had in a hotel (as you can see in the pictures).
The room was good, very spacious. Would appreciate that you could use steaming services on the TVs tho…
Bathroom was also very nice. The shower was a bit hard to figure out haha but besides that I don’t have anything bad to say.
The one downside are the elevators. My god they take soooo long to go up and down. Not sure if all of them were working.
The staff was very nice too!
Would absolutely come back!
Very nice location for work trips close to battery park. Easy transit access with subways and decent distance to airport. The hotel room is much better than I expected based on previous reviews online. I think it’s worth 5 stars with the price and compare with nearby options.
This was my girlfriend and my first time visiting New York City, and William at the front desk truly made our experience unforgettable. From the moment we arrived, he was incredibly welcoming, professional, and genuinely friendly.
William went above and beyond to make sure we felt comfortable and taken care of. He answered all of our questions, gave helpful recommendations, and made the check-in process smooth and enjoyable. His positive attitude and hospitality really set the tone for our entire stay.
Because of William’s outstanding service, we are already thinking about having our family stay at this same hotel when they visit NYC in the future.
Thank you, William, for making our first NYC trip such a great experience. You represent the hotel incredibly well!
Best view of the Freedom Tower and Oculus. Renovated rooms also. Better than the Conrad imo. Thanks!
Full hotel review in YouTube - 1 Shot Travel NYC 🎉
World Center Hotel
| Address | 144 Washington St, New York, NY 10006 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (212) 577-2933 |
Edit after I wrote the review: The hotel contacted me but send an invoice, that was completely wrong. I asked for a new one, unfortunately they have ghosted me since then. Very very bad serivce, never had anything like that.
---
The stay itself was pleasant and the hotel met our expectations. However, I have been trying to obtain a proper VAT invoice for weeks without receiving any response. Multiple emails have gone unanswered, which is completely unacceptable for business travelers.
I am happy to update this review once the issue has been resolved.
Upon our arrival, we were initially given a room with an unpleasant smell; however, the receptionist promptly arranged a change, which we appreciated.
The following day, I booked the laundry service at 6:00 a.m. and was clearly informed that detergent would be provided. However, when I went to use the service, I was told that no detergent was available and was asked to return at 7:00 a.m. when another staff member would be on duty.
After returning at 7:00 a.m., the staff member informed me—rather rudely—that detergent is not guaranteed and that I should purchase it myself. This would not have been an issue had it been communicated in advance. Instead, due to the lack of clear information, I was left without clean clothes.
On another day, we returned to the hotel around 4:00 p.m. and found that our room had not yet been cleaned. We informed the receptionist and were asked to come back in one hour. However, when we returned, the room was still not serviced.
Overall, this experience was extremely frustrating and inconvenient, mainly due to poor communication from the staff.
My stay at Club Quarters World Trade Center was absolutely fantastic! A huge shoutout to the staff member Vansh, who was incredibly professional and attentive throughout my stay. He took such good care of me, making me feel welcome and well looked after. The hotel is in a super convenient location with a comfortable atmosphere, and with Vansh’s exceptional service, the entire experience was top-notch. 100% recommend!
Let me first start by saying that the service was excellent at the hotel. I called the day prior and told them that I was proposing to my girlfriend this weekend and if they could put me on a top floor with a nice view and they accommodated me. The view was great. The room was clean. The water machine outside the room was excellent. One draw back was the hotel doesn't offer valet. But there is a parking garage around the corner for about 40-50 a night which is standard in the city. I found one two blocks away that was half the price. Paid $70 for parking from Friday at 3pm till Sunday at 2pm. The hotel allowed me to park in front and bring my bags up to the room so I didn't have to drag my luggage from the garage. The free coffee was excellent. The only negative that I didnt see in all of the reviews that I looked at before booking this room was that my king size bed was actually two mattresses butted together. I found out later in the evening when I was sinking in the middle. 😂 I mean was it a deal breaker. I dont know. My fiance thought it was funny. I guess all the positives outweigh the one negative. It was our first time staying in the city and for the price the size of the room was double what you get at any other hotel. I can't stand tiny rooms. But you're 30 minutes away from midtown by subway. But we liked the experience of riding the subway. All things to consider. Overall I would stay again. Especially since Morton's is downstairs. I wrote a whole other review for Morton's. Phenomenal!!!!!!
One of the best hotels I've ever stayed in, on both occasions have stayed here when visiting New York, stunning views of surrounding areas at the terrace at the top cam see New Jersey in the distance, One World Trade Centre and other great historical buildings, amenities and services are top notch, if I could give 11/10 I would and surprisingly quite affordable, both trips well over 15 day stays!!
New York Marriott Downtown
| Address | 85 West Street at, Albany St, New York, NY 10006 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 385-4900 |
Stayed at the Marriott Downtown in a river view room for 2 nights before our cruise. Fantastic location Downtown close to 9-11 memorial. Starbucks in hotel was fantastic and Bills Bar in hotel was fantastic. The rooms were spacious and clean beds were comfortable. Will definitely stay here again .
I recently stayed at the New York Marriott Downtown for two nights with my son while we were in the city for the New York Knicks Championship Parade, and I can’t say enough wonderful things about our experience.
From the moment we arrived, Gordon at the front desk made us feel genuinely welcome. I was having a particularly stressful day, and his kindness, patience, and warm personality immediately put me at ease. It’s rare to come across someone who can completely change the tone of your day with simple acts of genuine hospitality, but Gordon did exactly that.
To my surprise, Gordon upgraded us from the double room I had booked to a beautiful one-bedroom Executive Suite. It was such an unexpected and thoughtful gesture that made our mother-and-son trip even more memorable. The extra space was incredible, and it truly elevated our stay.
Exceptional customer service is about making guests feel seen and cared for, and Gordon embodies that perfectly. Marriott is fortunate to have someone like him representing the brand. Please recognize him for the outstanding service he provides—he turned what was already going to be a special trip into an unforgettable one.
Thank you, Gordon, for your professionalism, generosity, and genuine kindness. We can’t wait to return!
I had a truly magical winter stay at the Marriott Downtown. From start to finish, everything was seamless. The room was spotless every day thanks to the incredibly kind and top notch housekeeping lady. Her attention to detail really made my stay feel special.
The front desk staff was equally amazing. Check in and checkout were an absolute breeze, and when I decided to check out early, they happily held all my bags for me without hesitation.
Overall, the service, warmth, and professionalism here made my trip unforgettable. I highly recommend staying at this Marriott, especially during the winter season.
This hotel is in a great location, only a few blocks from subway. Parking lot next to hotel is pricey - 90 a day for a suv so look around. Resort fee stinks but use the 15/day credit in the bar for a drink. You also get choice of 2 tickets to an attraction which softens the bite of the resort fee. Service was great. Brought us towels within minutes. Beds are truly doubles, rooms are not bad size for NY. They could upgrade to queens. Breakfast at concierge lounge was good, attendants very nice. There is construction next to hotel that starts promptly at 7 am on Monday so beware if you want to sleep in during the week. Would stay there again!
Location is perfect. Just 3 min walk from WTC, and closest to all Subway station makes this a perfect place. Rooms are nice and spacious, staff is very courteous, has got Starbucks inside the hotel itself. Since the location is nearly perfect, this place is good to consider to stay.
Club Quarters Hotel World Trade Center, New York
| Address | 140 Washington St, New York, NY 10006 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 577-1133 |
Great hotel very close to the WTC. Our room was very spacious and well presented with a great balcony that looked on to One World Trade Center. Stunning. Great for exploring downtown NYC but also lots of subway links to go uptown if required. All staff were very pleasant and engaging. Would recommend this hotel.
For my first time visiting New York on a work trip, this was a great hotel to be at. Location is close to most things and majority is walking distances.
The staff were super friendly.
In particular one staff stood out, major shout out to him (Lukash) he was an absolute gem with a bright future ahead of him. He is Extremely helpful, kind and immediately takes care of anything needed, his warm welcoming truly made us feel safe and happy to be in the hotel.
I definitely would stay there again for work trips :)!
Booked this hotel in an emergency situation and it was beyond our expectations for the price. First, the staff (we were checked in by Zeph) were incredibly friendly and accommodating, making an otherwise stressful situation a lot easier. The room Zeph put us in was very clean, quiet and had all the amenities we needed–including a kitchenette with a little sink, fridge, microwave and stovetop, which allowed us to prep our own meals right in our room. Each floor also had distilled water stations with bottles and free coffee, tea and lattes were offered all day, which was a really nice perk. The most important thing for us was that pets stayed for free, which was a major reason we chose the hotel. For tourists, the hotel is also in an excellent location, 2 blocks from the 9/11 memorial and other parks, plus many shops, restaurants and the governor's island ferry. The property itself also has a stunning rooftop bar and restaurant.
We'd definitely stay here again!
Our stay at Club Quarters Hotel was truly wonderful from start to finish. The staff were incredibly welcoming, kind, and accommodating, making us feel comfortable and valued throughout our stay.
What stood out the most was how thoughtful and resourceful the hotel is. I absolutely loved how every floor had its own water station, along with vending machines and laundry facilities readily available. It was very well thought out and showed how mindful they are not only of guest convenience, but also of caring for mother nature through sustainable and practical amenities.
The entire staycation felt special because of the excellent hospitality, quality service, and well-maintained amenities. Everything was handled with such care and professionalism that it genuinely felt like a 5-star experience. The warmth, hospitality, and resourcefulness of the hotel made our stay memorable, and we would gladly stay here again.
We had a great stay. It kicked off with top notch service when we checked in. Professionalism with a true kindness. They wanted us to have a great stay. Our rooms were spotless and the pillows and beds were comfortable. The coffee/tea station in the lobby and TV meeting space a great bonus! Being a block from the WTC was great, easy access to trains and a very walkable part of the city. This will be my go to NYC hotel. Shoot out to Duvall and Lucero at the front desk, they went the extra mile to make our stay special.
DoubleTree by Hilton New York Downtown
| Address | 8 Stone St, New York, NY 10004 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 480-9100 |
Location was fine, we chose here so we could walk to Pier 17 easily. The elevators took forevvver, plan to wait a long time and stop like 15 times each ride. Room was clean and okay size, bed was comfortable, the AC/fan kept shutting off though and buttons on the thermostat worked like half the time. The "river view" was fine, but not worth how much extra they charge for it. Staff was nice and their little snack area at check-in was helpful since everything around the hotel closed at midnight.
We stayed here from 19 February to 24 February 2025. The room is clean and tidy, and the location is excellent. We can walk to many attractions, and the subway system is also very well developed, so getting around is not a problem. The only downside is that we often have to wait a long time for the elevators. Other than that, everything is great.
Stayed here for a week in January and it was my first time in the US. I have booked the king room and it was lovely. The room was spacious and the bed was big enough for a decent night of sleep 👍literally same standard room as any other hotel we have here in Europe. Would definitely book again if I fancied another round in NYC ✅
The staff and location are excellent. The rooms need a bit of service. Broken TV mount, cracked shower basin, loose toilet seat all were a bit annoying. The elevators need up/down indicators at the landings, and really the building needs a dedicated service elevators and another regular.
Special recognition due to Christina Sobel, the Sales Director. When the hotel was evacuated, she put herself in the path of a few hundred agitated guests to explain, guide and support as best she could for a MINIMUM of 3.5 hours, non-stop. While no job should demand that level of effort outside of "normal" duties, she rose to and surpassed the norm. Well done.
K. & E. Tucker
I stayed here after discovering a rat in my Airbnb. I was having a horrible morning and I arrived at this DoubleTree and the service was amazing. I went early to drop off my bag because I was way too early for check in. The man at the front suggested I go check if there’s a room available for early check-in so I did.
When I got to the front desk, Venetta (I hope I remember her name correctly, forgive me) was so helpful and kind. It was really refreshing after what I had to deal with the morning before. Venetta signed me up for Hilton Honors and explained so many benefits that come with being a member, like early check-in and Lyft points. She also gave me complimentary snacks and water that were delightful. I really really appreciated her and hope that this review goes a long way toward her development in the company. She is doing wonders at that front desk and I think that everyone could learn a lot from her service and knowledge. If I ever need somewhere to stay in the city or need to recommend a place, this location is great and nearby many train lines.
I never get around to writing reviews but I don’t take genuine kindness lightly. Thank you Venetta! I hope this message gets back to you, you are appreciated.
Artezen Hotel
| Address | 24 John St, New York, NY 10038 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (212) 566-5511 |
Perfect location near multiple subway lines. Clean, comfortable room (small, but it is NYC). Extremely friendly staff. Housekeeping both respected the privacy light and kept the room refreshed, despite my staying in the room until nearly noon each day. Rooms have small fridges and the daily bottled waters are a very appreciated touch during the hot summer. Not cheap, but for the quality and location, good value for NYC. Nothing negative to say.
The check-in process was simple and efficient and the staff were very helpful. The room was very clean and had all of the amenities as advertised. I found the bed to be comfortable and the room to be quiet. I really appreciated having a desk to use for writing. The bathroom was not large but the shower was very nice. I also liked the location--easy walking to Fulton St., Cortland St. And WTC subway stations was huge plus. Getting Uptown was very easy. Chinatown and Little Italy are a 20 minute walk. Also, they have a nice bar on floor 20.
My boyfriend and I were in town for the New York Marathon and searched for a while to find a hotel that would work for us and were very happy with our booking at The Artezen. So much so that we checked out two weeks ago and I'm coming back now to write about our positive experience. The staff was always positive and helpful. My boyfriend and I love to walk and take the subway and the Fulton station is super close with a lot of food options within close walking distance. If you did want to order a car or uber, this street is not too busy during the day and night so it's easy to do so. The room itself was not massive, but good size for New York with a big shower and bathroom area and space for us to spread out. Bed was super comfy and the wonderful thing is that it was relatively quiet even while being on the street side which was important for my boyfriend running the marathon. Even with a rooftop bar, we didn't notice the noise. I used the gym twice during my stay and it was clean and great both times with a separate little yoga room for quiet and privacy if someone else is using the machines. The elevators are key card activated and there is a staff member sitting at the door in the lobby so we felt super safe the whole time. We didn't notice any of the hidden fees or anything like that which you see in other hotel reviews. Overall, we would certainly book here again when coming to New York.
I was so impressed with the hotel. It was an absolutely lovely stay we had. The room was so nice and clean. The bed was amazing. The bathroom was so nice. We had 3 water bottles and coffee every day. There was no noise and the windows was nicely isolating the outside noises. The staff was amazing. Highly recommend!
We had a wonderful stay at the Artezen Hotel in NYC. Our room was small as expected but it was well appointed with a super comfortable bed and a nice bathroom.
The staff were lovely.
Location is good - heaps and heaps of restaurants and bars around. Easy access to the subway with lots of stations close by. We never missed not being in Midtown - actually preferred it.
If we ever find ourselves back in NYC we will absolutely be looking to stay at the Artezen again.
Tribeca Hotel FiDi
| Address | 102 Greenwich St, New York, NY 10006 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 233-6701 |
One of the worst hotel experiences I’ve had.
The room was clearly not cleaned properly before check-in. The toilet was dirty, parts of the walls looked unfinished and not fully renovated, and the overall condition was horrible. The patio area is hard to walk on and has trash thrown everywhere.
The building itself is poorly maintained and the walls are incredibly thin. Around 5:00 AM there were people partying loudly and it sounded like they were practically inside the room with us. Getting any rest during our stay was impossible.
The water pressure in the shower was also terrible, almost nonexistent.
Security is another concern. If you drop off your bags before check-in, be aware that the suitcases are kept in a public stairwell area.
If you want to check in early, they charge $20 per hour, which feels excessive given the overall condition of the hotel.
I would also encourage anyone considering this hotel to take a closer look at the reviews. Some of the 5-star reviews are fake, and if you read through them carefully it becomes pretty obvious.
The only real upside is the location and price. If you’re trying to save money and just need somewhere cheap in a good area, it might work as long as you don’t mind questionable cleanliness, barely being able to shower due to the water pressure, or getting much sleep because of the noise.
For the record, I am not a paid review nor a bot. I stayed at this hotel for a work trip and I was overall very pleased.
Is it glamorous? No. It's an old building, looks like a renovated dorm, concrete floors, crooked walls. But I live in a century old home, so I didn't mind it at all. It has a charm that I appreciated instead of the usual cookie cutter sterility of hotels you find at higher price points. The train station is extremely convenient, the rooms were clean, and the staff was very kind.
It's inexpensive, a great location, and the owners clearly put a lot of work into making the stays good. I saw complaints about the floors in reviews, but I was also given two pairs of spa slippers that I wore around the room. The owners seem to be paying attention and trying to make stays better, and I appreciate that. The bed was comfortable, the TV was huge, the shower was steamy and warm, and the room was spacious. I was perfectly comfortable.
Is this a glamorous, fancy hotel? No. Is it a decent place to stay, a great price point, and a great location? Absolutely. I'd stay here again.
Worst hotel I’ve been to in my life!! This hotel had concrete floors, had 8/10 star reviews on booking.com website. The whole room just had this damp weird smell and the bathrooms look like they don’t even deep clean in years!! The floor was so oily and gross the whole vibe was not it. Don’t get me started on the hallway and the windows they have you can see the Pateo of a bunch of junk furniture!! And the AC they had was so loud at night. I could go on about how bad this hotel was. The fact it was 300$ a night was a complete rip off!! And they trick u into thinking it’s a nice hotel by using Tribeca but it’s not even in Tribeca it’s in Wall Street! Do not go to this hotel, avoid it like the plague. We booked 5 nights here but ended up having to move hotels on day 3 because we couldn’t stand the smell and atmosphere of the hotel. And after a long day out exploring we just wanted a nice room to sleep in but we always dreaded going to the hotel (hence ruining our travel experience). So we booked at Hilton which mind you was the same price and at a better location in mid town close to all the tourist areas and my god was the difference so much clearer!! We been robbed of luxury and comfort because of that fake Tribeca fidi hotel!!
Our stay was absolutely exceptional! The staff went above and beyond to make sure we were comfortable, and the room was immaculate, spacious, and well-equipped. Delicious breakfast each morning, and a convenient location close to major attractions. We will certainly return!"
If you're looking for location, location, location; you can't do better than Tribeca Fidi Hotel. Close to World Trade Center, Memorial as well as historic downtown places like Fraunces Tavern (George Washington's old haunt I kid you not) and Wall Street. I was working in the area and looking for a new apartment so needed a place to stay extended beyond 2 weeks. This place fit the bill perfectly. It has large rooms, Frigidaire and freezer, microwave and great AC/Heat system. Always available hot water.
JK was my day time host at reception and always helped with booking, receipts etc. This is a family run establishment which is kind of nice. I believe I'll be back when I need downtown accommodations.
The Washington Hotel NYC
| Address | 8 Albany St, New York, NY 10006 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (646) 826-8600 |
I rarely leave negative reviews, but after my experience at The Washington NYC, I feel obligated to warn future guests.
My son and I had just completed a cross-country drive from San Antonio, Texas. After checking into the hotel around 7:00 PM, we immediately left to visit the One World Observatory and the 9/11 Memorial. As a 100% disabled U.S. Navy veteran and medically retired LAPD police officer, paying tribute at the memorial was one of the main reasons for our trip.
When we returned to our room around 9:30 PM and had a chance to actually look around, we were shocked. The room was filthy. There were boogers and what appeared to be other bodily fluids on the walls and doors, dried food residue on multiple surfaces, what appeared to be feces on the wall next to the toilet, black mold in the shower, stained curtains, and a refrigerator that smelled like a dead animal. It honestly looked like the room hadn't been properly cleaned in a very long time.
I immediately contacted the front desk. After waiting approximately 20–30 minutes, we were moved to another room, and I was assured it had been cleaned.
Unfortunately, the second room was nearly identical. Once again, there were boogers on the walls and doors, food residue on the walls, dirty and stained curtains and bedding, unpleasant odors, and an overall feeling that the room had not been sanitized. By this point it was nearly 11:00 PM. My son was exhausted after our long day and had already fallen asleep. After traveling across the country, moving to a third room late at night was simply not a realistic option, especially after seeing the condition of the first two rooms.
I also contacted Priceline, but our call was disconnected before the issue could be resolved. We checked out early the next morning because we could not wait to leave.
Since then, I have repeatedly tried to speak with the hotel manager—on the night of my stay, the following morning, throughout the day, and again afterward—but no one has returned my calls. At this point, I'm not even convinced there is a manager available to address guest concerns.
I've stayed in countless hotels throughout my military service, law enforcement career, and personal travels, and I can honestly say this was one of the most unsanitary hotel experiences I've ever had. The condition of not just one, but two rooms raises serious concerns about the hotel's cleaning standards.
I have photographs documenting the conditions I encountered.
The location is excellent if you're visiting the World Trade Center and Lower Manhattan, but that does not make up for the deplorable state of the rooms or the complete lack of management response.
I cannot recommend this hotel to anyone until significant improvements are made to its cleanliness and customer service.
We stayed here for two nights, and unfortunately, I don’t think we would stay again. The location was great, and I do want to give credit to the staff, they were very kind, helpful, and pleasant throughout our stay.
The biggest issue for us was the cleanliness of the room. When we first arrived, there was still garbage left in the trash cans, and the room had an overall strange smell that made it feel like it hadn’t been thoroughly cleaned. The bathroom also had a very strong body-odor-like smell from the moment we walked in, and it remained throughout our entire two-night stay. There didn’t seem to be any ventilation in the bathroom, which may have contributed, but either way it was very unpleasant.
The room itself also looked quite different from the pictures online. We booked a room advertised as having two double beds, but the beds were surprisingly small, much smaller than double beds we’ve had at other hotels.
Overall, the location and customer service were definitely positives, and the staff were wonderful. Unfortunately, the cleanliness, persistent odor, and difference between the advertised photos and the actual room outweighed those positives for us. Based on those issues alone, I would not choose to stay here again.
Location is priceless! We got 2 beds, a lovely view to the WTC. I think the carpet needs to be washed. Some wear and tear but let's be honest if you just going to get the hotel for sleeping, showering and recharging after a long day outside, it works. Also, everything is walking distance. About the elevator, if you go out early and come back late, you will be fine. The housekeeping ladies were so nice and professional! Desk members were nice. We had a good time.
Stayed at The Washington in NYC and the location alone makes this hotel worth considering. Situated in the heart of the Financial District, you genuinely don't need a car here — everything from Wall Street to the 9/11 Memorial to great restaurants is within walking distance. For anyone visiting Manhattan this kind of central location is hard to beat.
The staff was nice throughout the stay and made an effort to accommodate us — when we mentioned not having a microwave in the room they were kind enough to lend us one, which was a nice gesture. No breakfast is included, but that was manageable given how many food options are within walking distance.
A few things worth noting before booking: the rooms could use some updating, and there's no microwave or coffee maker provided in-room. The mini fridge is also quite small, only fitting about 3 to 4 drinks. For solo travelers or couples just looking for a place to sleep and explore the city, this works perfectly fine. Families or travelers with kids may find the lack of microwave and small fridge a bit limiting.
Overall a solid hotel with an unbeatable location and helpful staff. Just go in knowing the room amenities are basic.
The location of this hotel is excellent, and the lobby is beautiful. There are Citi Bikes directly outside, plus easy access to trains, restaurants, and many NYC attractions. Unfortunately, that’s where the positives mostly end. The guest rooms are in desperate need of renovation. The photos online do not accurately reflect the current condition of the rooms. This isn’t simply about aesthetics, some of the issues felt like potential maintenance and safety concerns. Our bathroom had a persistent sewage smell throughout the stay, there was visible bubbling and swelling in areas that appeared to be caused by water damage, and numerous signs of wear and neglect throughout the room. For the rates being charged, the overall condition was far below what I would expect from a quality hotel. It was a little over $450 for one night, and I simply don’t feel the experience justified that price point. In my opinion, the property is worth closer to a budget hotel rate until significant updates are made. Service was also underwhelming. The hotel charges roughly $50 per hour for late checkout, which felt excessive. They did offer luggage storage for $2 per bag, which seemed reasonable and likely supports the bell staff. Overall, great location and impressive lobby, but once you leave those areas, the experience does not match the price or expectations. I would not stay here again without major room renovations and improvements to the guest experience.
Four Points by Sheraton New York Downtown
| Address | 6 Platt St, New York, NY 10038 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 273-9388 |
This is a safe, clean, no frills Marriott property for budget travelers. Know that this is a heavy traffic hotel with a small lobby and limited frills. The room itself was tiny with no closet or places to unpack and put clothes. That said, it was all we needed for 3 nights in the city. The bed and linens were clean and comfortable. Bring ear plugs as there were lots of people coming back to their rooms late at night and it seems some guests don’t know the etiquette rules of being quiet past 11pm. We enjoyed the complimentary coffee in the lobby in the morning and loved that we were a short walk from Apollo Bagels. I do not recommend eating at the rooftop restaurant as it was mediocre at best and mostly a party spot for younger guests and visitors. It would be fun for drinks if you are in your 20s and don’t mind a somewhat tacky atmosphere. The worst part about this property is the giant pile of trash right outside that grew throughout our stay. On our 4th day, it was still there. I’m guessing this is a city issue but was pretty gross and off putting. The hotel staff were lovely and super hopeful and kind. Overall, we will try to find another Marriott property if we return to NYC.
I stayed for 4 nights in January 2026. I always like to start with something positive so the location is great and the rooms are updated and small but cute. However there were some serious issues with service and housekeeping. First off I arrived early at 11am and requested a high floor which they said was based on availability, yet I was given a 7th floor room in the back even though I was one of the first to check in and as a new Marriott Bonvoy member I was supposed to receive a free room upgrade.
Secondly on my 3rd day I requested my room be cleaned at 10:50 am yet when I returned at 2:45 pm it had still not been serviced. I had ask them again to clean it and had to wait in the lobby for an hour while they cleaned my room even though I wanted to take a nap.
The third and major issue is that when I came back to my room at 1 am I noticed a large bloodstain on my duvet. I have NEVER stayed at a hotel that had bloodstains on my sheets. I called the front desk and they brought me a new duvet, which ALSO had bloodstains on it and dirty hair. The THIRD duvet they brought had the same issue.
I spent AN HOUR in the middle of the night changing sheets and making my own bed. The front desk gave me 10,000 points and I said that would not be enough. Management the following day said they would give me 35,000 which I took to mean IN ADDITION to what I was already given to compensate me for all of this. However they meant 35,000 total and when I called to fix this they were not apologetic or understanding in the slightest and said it was 35,000 total.
I think blood on sheets is disgusting and just because it is low season doesn’t mean I shouldn’t get fair compensation. This hotel runs $450 a night in the summer and unhygienic rooms are never acceptable.
Subtracting a star because our bathroom door had glass with a semitransparent film that didn't provide enough privacy. We didn't want to turn on the bathroom light while people were sleeping because it lit up the room.
Stayed with a family of 4. Our double queen room was cramped but the hotel location was convenient and quiet. One set of bed sheets was worn and had a tear in it. The air conditioner worked well and we had no issues with the shower or hot water. The bathroom sink faucet splashed a lot. The complementary coffee in the lobby was good.
One elevator was out of service and the other repeatedly failed to open it's door at our floor.
I cannot fault this hotel at all - we arrived after a long flight and were swiftly checked in. The customer service was amazing - they were knowledgeable and always on hand to help with any questions. The room was incredible - very spacious for New York City where it was spotless and was rigorously cleaned by housekeeping staff. The temperature control in the room was also perfect considering when we went, it was not the warmest! The hotel is located 3 minutes away from Fulton St subway which makes it super easy to get around the city. They also have luggage storage for placing your bags. The price was very fair - we booked three weeks before due to our previous accommodation being cancelled and I can honestly say it was worth every dollar. I would return in a heartbeat.
It is completely disaster every voice from rooftop is in your room until 3 am and I am still awake. They didn’t change my room. In this room there is absolutely no sound isolation. I don’t recommend this hotel if you need to sleep.
Courtyard by Marriott New York World Trade Center Area
| Address | 100 Greenwich St, New York, NY 10006 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (917) 409-0800 |
Honestly no complaints. The view from our room was nothing to write home about but we were only on the 8th floor. The room was clean and there are only two elevators but we never had to wait too long. The front desk workers were helpful and there’s a subway stop right outside and a small shop around the corner to grab sandwiches and snack. We enjoyed the location being near Trinity church, the financial district, and the World Trade Center. Would stay here again.
What a delightful little Courtyard hotel! This cozy hotel is located in a fantastic area for visiting Manhattan - within a block's range are stations for the 1, R/W and 4/5 trains. You can get basically anywhere easily from here via the Subway.
There are plenty of local options for food and drink nearby, and the hotel itself has a simple but delicious breakfast offering daily, and a grab and go mini-store with essentials.
The rooms are well arranged and in great condition, with comfortable beds and great AC systems, and since the building is relatively small, you generally only have a neighbor on one side of your room.
The staff here are fantastic, they're very helpful and go out of their way to make sure your stay is excellent.
Great location with plenty of close restaurants and delis. The rooms was clean!! I paid a little extra for birthday decorations for the room and I was blown away!! They were beautiful, personalized for my daughter's birthday and totally worth it. The Staff was impressive!!!! The houseman was wonderful getting me towels and changing the trash, i was in the elevator with whom I believe was the executive housekeeper and he was lovely, asked me how my stay was and made small talk, the front desk was phenomenal, they never missed a greeting and were so friendly, the whole team made the stay!
Antonio at the front desk is absolutely amazing! From the moment I called, he went above and beyond to make sure I was taken care of. He was professional, friendly, patient, and incredibly helpful throughout my experience. His positive attitude and willingness to assist truly stood out and made a lasting impression. Exceptional customer service like his deserves to be recognized. Thank you, Antonio, for making everything such a smooth and pleasant experience. 5/5 stars without a doubt!
Overall the stay was good. But could’ve been better. Bugs coming in room. Liked that it was close to Rector subway station and location was ideal. Too slow running water. Too much white dust. No good.
Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
| Address | 170 Broadway, New York, NY 10007 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (212) 600-8900 |
I enjoyed a comfortable stay at Residence Inn. The service was friendly from the moment that I walked in and was greeted by two friendly faces at the front desk and checked in earlier than I expected!! They were awesome! Thank you Jane B, Annabelle, and Chris for making me feel special on day 1!! Thank you all for the bottles of water that you offered.
Shout-out to Jorge at the bar for making our team delicious drinks and providing friendly service the entire time during our stay. Thank you Alex, staff that I met in the elevator, for being friendly and helping me during my stay.
The rooms were larger than expected for New York City. My room was clean, comfortable, and it had a small size kitchen with a full size refrigerator. The fitness center was great and I was able to get a good workout in the mornings before leaving. Breakfast was offered by the hotel each morning for about 3 hrs.
The location is just steps away from Freedom Tower and the World Trade Center memorial. Only steps away from our business meeting location. Perfect spot to be near restaurants and site seeing locations.
I rarely leave negative reviews, but I felt compelled to share my experience.
During our stay, I noticed multiple reddish-brown stains throughout our room that appeared consistent with blood and had not been fully cleaned. Initially, I observed stains in the bathroom, but after looking more closely I found additional stains on the walls, curtain, and even the ceiling. Several areas appeared as though someone had attempted to clean them but had not completely removed the staining.
Whether the substance was blood or something else, the condition of the room was unacceptable for a Marriott branded property. If it was blood, it also raises obvious health and safety concerns, as guests should never have to wonder whether they may have been exposed to bodily fluids that were not properly cleaned and sanitized. The issue was not a single overlooked spot. It was multiple stains located throughout the room.
My concern is about the apparent lack of thorough inspection and cleaning before the room was assigned to a guest. Cleanliness is one of the most basic expectations when staying at a hotel, and unfortunately this room did not meet that standard.
I documented the condition with photographs and hope the hotel addresses these issues so future guests do not have the same experience.
Hotel is in a safe location and near several tourist spots.
It’s NYC so it’s going to be a loud city regardless of where you are stay. It’s not a huge hotel so there will be some noice coming from the streets, but that’s normal and didn’t affect the review.
We were checked in by Naomi who was very nice.
The hotel was clean. There’s a fridge, cutlery, plates, fridge, microwave. Breakfast was your usual hotel breakfast. It was very clean and well maintained.
Great location in downtown. Near World Trade Center, subway station is walking distance (5 mins max). Free breakfast included. I wish the coffee machines were available throughout the day and not only in the morning. Hot water and tea are available all day. To enter the hotel, you enter a small entrance on street level, go up the elevator 1 floor to the lobby. The rooms are quite comfortable and nicely equipped, but the room I had on the 6th floor did not have a view. Hot water, cable tv, full size refrigerator. Lots of space. No onsite parking, luggage drop off on the street was a little challenging. They also storeed our luggage for free after checkout for a few hours👍🏻
my friends and I stayed here for our recent trip to nyc. the room was nice but what really stood out to us were the amazing room service ladies. they were always to attentive and they made the bed and cleaned the room everytime we left for extended periods of time on our trip (everyday) there were 5 of us in the room and often ran out of clean towels/soaps/trash space and anytime we asked they were always happy to provide/assist.
Hotel Indigo Nyc Downtown - Wall Street by IHG
| Address | 120 Water St, New York, NY 10005 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (646) 869-6700 |
We had a wonderful stay and wanted to recognize two staff members who truly made our visit memorable.
Diamond at the front desk was exceptional from the moment we checked in. We were in town for the Knicks parade, and she went above and beyond to make sure we had all the information we needed. She explained the best ways to access the parade entrances, told us about a rooftop watch party, and provided great recommendations for nearby restaurants and food options. She also made sure we were aware of breakfast and was incredibly welcoming, friendly, and efficient. Her positive attitude stood out immediately. As my 13-year-old son said, “She was so cheerful and helped us out quickly!”
I would also like to recognize Vince for his outstanding customer service. I stopped by the desk to ask for an extra blanket, and he was more than happy to help. He had such a positive attitude and made me feel completely comfortable asking for assistance. At some hotels, requests can feel like an inconvenience, but Vince made sure I never felt like I was bothering him. His willingness to help and friendly demeanor were greatly appreciated.
Both Diamond and Vince provided excellent customer service and helped make our stay even more enjoyable. Thank you for having such wonderful team members representing your hotel!
Overall this property lived up to its claims and a provided comfortable downtown stay. After researching accommodations in Manhattan (which you need a course on) I selected Hotel Indigo Wall Street (on Water Street) - the fare, location, brand, and amenities ticked the boxes.
The location on Water St, on the SE tip of Manhattan was a stones throw to Brooklyn Bridge, Ferry terminal, and NYSE building - all of which I captured selfies at! The local transportation is superb (as with anywhere in Manhattan), Select Bus and local service runs on Water street, with numerous subway stations walking distance away. Shops and essential stores like CVS for forgotten toilerties, snack foods, and cosmetics, are also nearby.
I checked in for a solo stay on May 10, 2026 and from the get-go I observed hospitality, empathy, and elegant professionalism. I did unknowingly book a more basic room, and was assigned to the 3rd floor - I requested a higher floor, but apparently they were sold out? Or was that a line they use, to quell customers? Who knows.
My room was rather compact (typical for NYC hotels) but had all the essentials, sans a guest phone or alarm clock. I suppose smartphones supplanted these once essential room amenities. The view unfortunately was hideous. Being on such a low level and facing the rear of the structure my view was a grey, dusty, unkempt alleyway- had me pulling the curtain at once!
The value for this hotel was excellent, I stayed on a Sunday, and paid less than $140 CAD. As an IHG property in one of countries most valuable hotel markets, I hit the jackpot. Do note, a $40 ancillary free is charged and not refunded. The rooftop bar was closed, and so I requested it reversed given the lack of amenity - they agreed. Just be courteous and understanding if you make this request. Front desk also provide omplimentary bag hold/check and flavored water. Restroom in basement.
In conclusion, I would consider checking in here again. The value was excellent, as was location, and brand recognition- an IHG property. The same company behind Holiday Inn and Kimpton. Enjoy your stay.
My team had an amazing Stay at this hotel!!! And the Sales Manager Olivia Revson is nothing short of amazing. She is very accommodating and did all she could to make sure our team successfully checked in to the hotel. We had amenities for our VIP guests and all!!! I had a hiccup with some of the reservations and I went in person because I got worried the front desk manager handled me with such care and told me her admired my grit for ensuring the guests were taking care of. I highly recommend this hotel if you are booking for a group and your office is in the Financial District. The Hotel is clean the lobby and rooftop are also a cool place to host events or just hangout. 10/10
The hotel is small on the front, and I almost missed it. My room looked fine, but whoever decided to put the bottles of hand soap and lotion under the vanity shelf was anti-human (see the picture). It was not a design issue: From earlier photos others uploaded, there were a soap tray and a real soap instead. When the management/chain decided to make changes, someone at the property needed to pay attention to such details.
The Financial District felt safe and manageable as a solo female traveler in a way I'd been told to expect but wasn't sure about before arriving. Well-lit, well-maintained, full of other hotel guests and residents at all hours. Hotel staff were helpful when I had questions about late-evening plans.
Essential Tips for Choosing Your Stay
Choosing the right hotel involves more than just looking at photos of the lobby. The Financial District and Tribeca have a unique rhythm, and your stay should align with how you plan to experience the city. Here are a few insider tips to help you book with confidence and avoid common pitfalls.
1. Understand the difference between the Financial District and Tribeca.
If you want to be steps from the WTC and the Oculus, look for hotels on Greenwich Street or Washington Street. However, if you prefer cobblestone streets, loft-style buildings, and a slightly quieter nighttime atmosphere, walking just 10 minutes north into Tribeca is often worth it. You get a more residential feel without sacrificing convenience.
2. Check the view categories carefully.
Many hotels in this area market "city views," but the reality can vary wildly. A room might face a beautiful skyline or directly into an office building across the street. If a view is important to you, call the hotel directly to ask for a high floor facing the Hudson River or the One World Trade Center tower specifically, rather than relying solely on generic online booking categories.
3. Leverage weekend rates.
Because this is the heart of the Financial District, business travel drives the market from Monday through Thursday. If your schedule is flexible, shifting your stay to include a Saturday or Sunday night can often unlock significantly lower rates at luxury properties that would otherwise be out of budget.
4. Use the Oculus as your navigation hub.
When looking at a map, do not just measure distance in blocks; measure distance to the Oculus or the Fulton Street Station. These transit hubs connect you to nearly every subway line in the city. Staying within a 5-minute walk of these stations can save you 20 minutes of walking through station tunnels every time you leave the hotel.
5. Don’t underestimate the noise factor.
Lower Manhattan is a construction and delivery hub. While most modern hotels have excellent soundproofing, if you are a light sleeper, request a room on a higher floor or one that does not face the main avenue. This is especially relevant for hotels located directly on West Street or Church Street, where traffic is constant.
The area surrounding the World Trade Center offers a distinct energy that you won’t find in Midtown. It is a place where history, resilience, and modern luxury intersect, providing a truly memorable backdrop for your visit. By choosing a hotel that aligns with your personal travel style, you ensure that your time in the city is spent exploring rather than commuting.
Whether you are here to pay respects at the Memorial, close a business deal, or simply soak in the architecture of Lower Manhattan, the right room is waiting for you. Book a stay in this dynamic neighborhood and you will understand why so many visitors are choosing to stay downtown.
