Phoenix is a city defined by its extremes. The relentless desert sun, the rugged mountain landscapes, and the vibrant urban sprawl create a unique energy that demands balance. For residents and visitors alike, finding a sanctuary to escape the heat and the hustle is not just a luxury—it is a necessary ritual for well-being.
The wellness scene in the Valley of the Sun has evolved dramatically over the last decade. No longer just an afterthought in large resorts, the spa culture here has matured into a sophisticated industry. From ancient Native American healing traditions to cutting-edge hydrotherapy and medical aesthetics, the options are as diverse as the landscape itself.
However, the sheer variety of choices can be overwhelming. A quick search reveals dozens of options, ranging from budget-friendly day spas to opulent, five-star resort destinations. Knowing which experience fits your specific needs—whether that is deep tissue recovery, a romantic couple’s retreat, or a quick glow-up before a big event—requires local insight.
This guide is curated to cut through the noise. We have analyzed the amenities, treatment menus, atmosphere, and service consistency of the top establishments in the metro area. The goal is to provide a reliable resource that matches you with the perfect environment to decompress and reset your nervous system.
While resort spas offer stunning architecture and pools, many hidden gems in strip malls provide superior technical skill at a lower price point. We have included a mix of both to suit different budgets and occasions. You will find everything from authentic Hammams to modern wellness clubs that blur the line between fitness and relaxation.
When evaluating these spaces, we considered more than just the massage tables. The quality of the linens, the cleanliness of the wet areas, the expertise of the therapists, and the overall flow of the guest experience were all critical factors. A true spa day should feel seamless from the moment you walk in the door to the moment you reluctantly hand back your robe.
Whether you are a snowbird looking for a seasonal membership or a local planning a staycation, this list represents the pinnacle of self-care in the Valley. Let this be your roadmap to finding the quiet in the chaos.
Sanctuary Camelback Mountain Resort & Spa
| Address | 5700 E McDonald Dr, Paradise Valley, AZ 85253 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (855) 421-3522 |
Stopped by on a Thursday afternoon for happy hour. This place is a beautiful spa resort with an incredible view (I should've grabbed a photo but I wanted to act like I'd been there before) - I can only imagine how amazing it is at sunset with the mountains in the background.
The service was excellent, and the fresh oysters definitely stole the show. The sushi was decent, but the real highlight here is the atmosphere. If you're looking for a relaxing spot to unwind with a drink and a view, this one's worth checking out.
We had such a great stay! The accommodations were super comfortable, and everything was so clean and well taken care of. Huge shoutout to the housekeeping team-they did an amazing job! Our room was spotless every day, and you could really tell how much care and attention went into everything, including special custom things they did that showed they really think of the guest. It honestly made our stay even better. We can't wait to come back and would definitely recommend staying here!
This place is the epitome of peace and relaxation!! Never disappointed when visiting this disney land. I know the staff here deals with a lot, yet they are incredibly professional and kind each and every time! The entire place is very accommodating, don't be afraid to ask. The restaurant gives me fever dreams. Be sure to order some food while there even if it's just the HH burger! The bar can also whip up pretty much anything you can think of. Facilities are well maintained allowing you to really just melt away here in the desert. A must experience especially if you live here!
This is an excellent resort at the base of Camelback. The rooms are modern, spacious and well appointed. The grounds are beautiful but it is very hilly. The bell staff will drive you around the property in a golf cart if you're not up for walking. The spa is very nice but unlike many spas that have some co-ed waiting areas. Here they separate couples until the treatments are done. Not a big deal but good to be aware of if you like hanging out with your spouse before or after treatments. The restaurant has indoor and outdoor seating and the views are very nice. The gym is nice as well, and there is a boutique/shop on the grounds. There are a couple of pools around the property in addition to the main infinity pool which is between the main lodge and the spa and the racquet sports area (tennis and pickleball). The in room dining has limited hours which is a little disappointing but not the end of the world. It ends at nine pm and is closed between meals as well.
This review is difficult to write because The Sanctuary has held a special place in my wife’s and my heart since our honeymoon in 2014. We have stayed here five times, and during our first visits it truly defined what a five-star resort should be.
From check-in to check-out, every detail was exceptional. The turndown service, lighting throughout the property, signature scents, beautifully lit walkways, pool ambiance, and the staff’s attention to every need created an experience that felt genuinely luxurious.
Unfortunately, as ownership changed over the years, so did the resort. The thoughtful details that made The Sanctuary unique have steadily disappeared while prices have skyrocketed. In 2014, we paid about $475 per night for the Diamond X Spa Suite. Today, that same room during the same season is over $1,500 per night, yet the quality has declined just as dramatically.
Our most recent visit was the final straw. We booked five nights but checked out three days early because two nights were all we could tolerate.
When we arrived, we headed to the pool and were stunned. The entire area looked abandoned, with trash left everywhere as if a large party had ended and no one had cleaned up. The Jade Bar patio appeared closed, and as we walked back to our room, much of the pathway and landscape lighting that once made evening walks so beautiful was gone, leaving the property feeling dark and neglected.
The following day, we returned to the pool for lunch and drinks only to find loud children throughout the area, despite this previously being an adults-only resort. One child was yelling profanities while chewing on and spitting out pool floats, and staff made no attempt to intervene. To make matters worse, heavy construction equipment, jackhammers, and other machinery operated throughout the day with no warning from management before our arrival. Paying $1,500 per night to relax while listening to construction noise and screaming children is the opposite of a five-star experience.
Later that day, our room’s air conditioning failed. Maintenance responded quickly, but it stopped working again overnight, leaving us to sleep in an unbearably hot room. The next morning, rather than offering another room or any meaningful accommodation, management’s solution was a complimentary fruit bowl. For a resort charging these rates, that response was simply unacceptable.
At that point, we decided to end our vacation early and leave after only two nights.
What makes this even more disappointing is that after checking out early, no one from management ever contacted us to acknowledge what happened or attempt to make things right. They had every opportunity to recover from a terrible experience and chose to do nothing.
It genuinely saddens me to say this because we loved this resort for many years, but I can no longer recommend it to anyone. The Sanctuary deserves ownership and management willing to restore the standards that once made it one of the finest luxury resorts. More importantly, its guests deserve the five-star experience they are paying for.
Spa Avania
| Address | 7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 6:00 PM Tuesday: 8:30 AM – 6:00 PM Wednesday: Closed Thursday: 8:30 AM – 6:00 PM Friday: 8:30 AM – 6:00 PM Saturday: 8:30 AM – 6:00 PM Sunday: 8:30 AM – 6:00 PM |
| Phone | (480) 483-5558 |
Had an amazing experience here at Spa Avania! Started off with a 90min massages then did the steam sauna, dry sauna, cold plunge, hot tub, and pool. Had some food and drinks which were delicious. Finished it off with the best shower that has jets coming out of the walls and a rain shower head on the ceiling! Absolutely great experience all the way around!
Arizona is famous for its spas, so I decided to try a deep tissue massage.
I had an incredible session with Sabrina—truly one of the best I’ve experienced. It wasn’t just a deep massage; she really fixed my body. From the very first touch, I could feel the difference—just wow.
I was truly impressed by how thoroughly she restored my body
Thank you so much for such an amazing experience!
An excellent experience! Clean, beautiful, serene, delicious food, wonderful treatments.
I want to mention how wonderful the following people were:
Kami... with his sweet disposition, willingness to help at all times, always remembered my name, the Hyatt is very lucky to have him!!!
Angelica... her massage was top-notch.
The body scrub/wrap with in-room shower was very unique, and my therapist was great too.
Alecia the master aesthetician... a wonderful facial, full of helpful knowledge, beautiful touch.
The front desk... all helpful ladies.
Love love the Celtic mineral pool next to the lily pond ❤️❤️❤️
From the spa attendants to the cleaning staff, they were all great.
I will be back!!!
The staff are very nice and accommodating. I got a massage and sand ground wrap. Both services were amazing! I would recommend getting the wrap before the massage so the wrap can really scrub the dead skin away then you can relax with a massage. I went on a Sunday and it was pretty busy. Try a week day if you prefer less crowds
Beautiful spa with a lot of potential.
Pros: Spacious, beautiful pool area, and the cold plunge/sauna area is really nice. They do validate for parking, which is a plus. Massage was very professional and relaxing. The food and drinks were decently good. The sauna was dry and hot. Didn't try the steam room but it looked very steamy inside.
Cons: The shower water never got hot, no matter how long I waited. The salt room was closed, which is a huge bummer because I chose this spa specifically for it. Service at the pool was VERY slow. It took over 30 minutes to flag someone down, and then informed that food could take up to an hour to come out. Attendants aren't very motivated, but gratuity is automatically added so you have no choice but to pay it. The locker room isn't spacious, there was a group of girls who hung out in there for a long time which made changing, locking and unlocking the lockers impersonal. They should have been directed to hang out in the relaxation room.
Agave, The Arizona Spa
| Address | 6902 E Greenway Pkwy, Scottsdale, AZ 85254 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 5:00 PM Tuesday: 8:30 AM – 5:00 PM Wednesday: 8:30 AM – 5:00 PM Thursday: 8:30 AM – 5:00 PM Friday: 8:30 AM – 5:00 PM Saturday: 8:30 AM – 5:00 PM Sunday: 8:30 AM – 5:00 PM |
| Phone | (480) 624-1525 |
My best friend and I recently spent a spa day at Agave, the Spa at the Westin Kierland. The facility itself is beautiful, and we were really looking forward to a relaxing day together. Unfortunately, the overall experience fell short of expectations.
While the spa is visually stunning, the attention to cleanliness and guest experience was lacking. Throughout the visit, towel bins were overflowing, there were uncleaned messes in several common areas, and the showers were noticeably dirty. In fact, we felt the need to clean the shower before using it ourselves, which is not something I have experienced at any other spa.
There was also a bridal party openly drinking vodka, being extremely loud, and taking photos throughout the spa's common areas where guests reasonably expect privacy and relaxation.
What made us even more uncomfortable was that spa attendants were assisting them by taking photos. As guests trying to enjoy a peaceful spa experience, it felt like our privacy was being compromised and the atmosphere was no longer relaxing.
The highlight of our visit was our facial services. The estheticians were wonderful, and the treatments themselves were excellent.
Unfortunately, because of the noise, cleanliness issues, and overall environment, we ended up leaving much earlier than planned. For the amount we spent, we left feeling disappointed and as though much of the value of the day was lost. The facility has tremendous potential, but management may want to revisit cleanliness standards and guest etiquette policies to ensure all visitors can enjoy the peaceful, private experience a luxury spa should provide.
Highly recommend the Agave Spa! I received a 50 min light-medium massage from Sarah. She was amazing and very experienced. She made me feel safe and relaxed. Spa amenities are very clean. Definitely worth it!!
It’s was just remodeled and it is beautiful but “tranquility room” is a little tight and not tranquil. Receiving staff seemed stressed and emphasized the time saying they are strict about it and will not go over 😆 we were on time and did not ask so weird but ok.
However massage rooms! Great new beds and treatment with “Jimmy” phenomenal!!
Grounds are beautiful.
I recently had the pleasure of staying at Agave The Arizona Spa at Westin Kierland Spa and Resort, and I cannot recommend it highly enough! This luxurious retreat not only offers stunning accommodations but also boasts exceptional spa services that truly elevate the experience.
The spa is a serene oasis, offering a wide array of treatments that cater to individual needs. From relaxing massages to rejuvenating facials, each service is expertly delivered by skilled professionals in a tranquil environment. I indulged in a signature massage, and it was one of the best I’ve ever experienced—perfectly tailored to ease tension and promote relaxation. The calming atmosphere, combined with soothing sounds and scents, made for an unforgettable escape.
Equally impressive is the resort's pool area. The spacious, well-designed pools are perfect for both relaxation and family fun. With plenty of loungers available and lush landscaping all around, it's an ideal spot to soak up the sun. The pool staff are attentive and friendly, ensuring that guests have everything they need for a perfect day by the water.
For anyone seeking a getaway that combines luxury, relaxation, and exceptional service, Agave The Arizona Spa at Westin Kierland Spa and Resort is the perfect destination. Whether you’re there for a weekend retreat or a longer vacation, the spa and pool facilities will leave you feeling rejuvenated and deeply satisfied. I can’t wait to return!
I purchased a day spa pass directly through the Westin Kierland website (not through Agave’s website or a third party like ResortPass) and unfortunately the experience felt unwelcoming from the moment we arrived.
When my friend and I checked in, the front desk staff seemed confused about the day pass and questioned whether we should even be allowed access. I had to show proof of purchase while staff consulted each other about whether to charge us again. The interaction felt awkward and uncomfortable rather than welcoming.
After finally being let in, we were simply pointed through a door with no further instruction. We stood around confused until another nearby staff member casually mentioned that “someone should be coming to direct you soon, hopefully.”
To make matters worse, no one informed us that the spa facilities closed at 5 PM, so we unexpectedly had to rush through showers and getting ready before leaving.
The amenities themselves were enjoyable, but the customer service and communication were disappointing throughout the experience. For a resort and spa at this price point, I expected a much more organized and welcoming atmosphere.
Revive Spa
| Address | 5350 E Marriott Dr, Phoenix, AZ 85054 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 3:00 PM Tuesday: 8:30 AM – 3:00 PM Wednesday: 8:30 AM – 5:30 PM Thursday: 8:30 AM – 5:30 PM Friday: 8:30 AM – 5:30 PM Saturday: 8:30 AM – 5:30 PM Sunday: 8:30 AM – 5:30 PM |
| Phone | (480) 293-3700 |
“We should build a spa, where our guests go to relax poolside, next to our parking lot where the sound of garbage trucks reversing (beep. Beep. BEEP!) and car alarms going off can be heard all afternoon” said no one ever.
Disappointed to discover the indoor relaxation lounge was closed. Would’ve been a nice place to escape inside some air conditioning to avoid the noise and distractions of the real world outdoors.
Hammocks were also covered in bird droppings and filthy.
Poolside lounge staff were fortunately kind and attentive.
Otherwise, the facilities felt not up to par with other JW Marriott properties.
I got the Swedish massage and had an amazing, relaxing experience. My masseuse did a phenomenal job, all the staff was friendly and accommodating. The amenities after my massage gave me the most relaxing afternoon. I loved it here so much I will be coming back!
My husband and I spent the day here in April and had a lovely time!
Pros:
The staff are so attentive and helpful. The service they provided was really welcoming and high quality. Rosario was the sweetest, and my masseuse Yelena was super.
The facilities were very clean and well-maintained. The outdoor pool area was fantastic and so spacious. Not to mention that the whole respite is surrounded by nature, but it also isn’t too far from the outdoor shopping center Desert Ridge.
Cons:
Our only reservation was that there wasn’t other spa co-ed experiences available besides the pool or couples massage. It would be nice to have the option to sauna or steam in the same area as one’s partner.
Overall, Revive Spa is a picturesque getaway with wonderful staff and great facilities/location. We recommend it if you’re looking for an impromptu spa break while dealing with the bustling city of Phoenix!
OVERPRICED AND UNDERWHELMED!!! In addition my massage was not the full 50 minutes, about 35 minutes tops. In addition to that it was just not great. I don’t even feel like I had a massage.
We had 2 massages, mine was cut short and the other had the full time.
They over booked and have way to many women on their phones and taking up all the space in the relaxing area for after your massage. There is supposed to be heated towels- there were none. In addition to everything being super outdated and rundown, changing rooms were horrible and overcrowded. There indication of any of the other amenities they supposedly offer.
This was the WORST EXPERIENCE I HAVE EVER HAD AT A SPA! I shouldn’t be crying after getting a massage about how hard I worked to pay for a day like this only to be left so disappointed.
Such a beautiful day!!! My massage was top notch. Entire experience was epic. Pool was clean, food delicious, drinks refreshing. Don't forget to check out the garden. SO gorgeous. Also, the robes are lovely.
Aji Spa
| Address | 5594 W Wild Horse Pass Blvd, Chandler, AZ 85226 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 5:00 PM Tuesday: 9:00 AM – 5:00 PM Wednesday: 9:00 AM – 5:00 PM Thursday: 9:00 AM – 5:00 PM Friday: 9:00 AM – 5:00 PM Saturday: 9:00 AM – 5:00 PM Sunday: 9:00 AM – 5:00 PM |
| Phone | (602) 385-5759 |
❤️ this place! My daughter treats me every year! Massage, drinks, food! Im blessed. Love the atmosphere and attendants are all very nice. They go out of their way to help you.
The Aji Spa is beautiful. I was here for my birthday and had such a relaxing time. My boyfriend booked a 80 min massage and it was the best massage I have ever had (I have had a lot). My massage therapist Olivia (I recommend 10/10) was so sweet and she really spent time on each body part. The amenities are nice and clean. And all the staff is attentive and kind. Would definitely go back.
The spa and grounds are beautiful. The host, spa attendants, and wait staff at the cafe was amazing. The actual massage left a lot to be desired. I never expect much out of a spa massage… I know they do the bare minimum in the 45ish minutes you are given on the table, but this was the first time I’ve ever had a therapist basically just rub oil on my legs and arms and that was it… no massage of arms or legs. We purchased the Mustangs and Massage package. The horseback ride was nice and peaceful and that experience was why we decided to try this spa over all the other places in the area. We also really liked that there was no limit to the amount of time we were allowed to spend at the spa after our treatment. I’d just note to anyone booking here - all gratuity is added on at the end. We weren’t made aware of this and tipped everyone throughout the day and then we’re shocked to see the addition of a $100+ service fee added to the final bill. We don’t mind tipping, but would have liked to have known that was going to happen ahead of time.
My most favorite place to go and regenerate. You can spend the day there and they have wonderful spa treatments, snacks, a nice cafe with both N/A and alcoholic drinks. I do the Mustangs and massage package, which I highly recommend. The food is fantastic.
We absolutely loved every minute of our time at the Aji Spa!! Before our appointment even began, we experienced top notch customer service. Christina at the front desk is so wonderful! She went above and beyond for us multiple times. She was incredibly knowledgeable and was so easy to communicate with. Kailyn, did my massage and it was the best I’ve ever had at any spa around the Valley!! She was also so personable!! The food by the pool was delicious too! At the very end of our stay, something I had so briefly mentioned was remembered by Christina and she did something so special, it just made my experience even better!!! The attention to detail during every part of our stay at the Aji Spa was just absolutely wonderful! Highly recommend!!!!
Alvadora Spa
| Address | 5200 E Camelback Rd, Phoenix, AZ 85018 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 5:00 PM Tuesday: 8:30 AM – 5:00 PM Wednesday: 8:30 AM – 5:00 PM Thursday: 8:30 AM – 5:00 PM Friday: 8:30 AM – 5:00 PM Saturday: 8:30 AM – 5:00 PM Sunday: 8:30 AM – 5:00 PM |
| Phone | (602) 977-6400 |
Nice spa and breakdown grounds. The service was great, and the room I had for my massage was beautiful. The waiting area for the service needed attention and was uncomfortable. The women's jacuzzi also needed attention and good cleaning. The pool area was nice, but the staff were busy taking instead of waiting on the guests. It was not that busy, and we waited a long time for service and change. We didn't spend a long time after our service like we normally do because the amenities were average. The grounds are beautiful.
I loved the spa here. Chelsea was amazing, warm, and so helpful. The jacuzzi was half sun and half shade, the steam sauna smelt fresh, and the ambiance was quiet and earthy. Would love to come back here in the future.
I heard the massage therapists were well seasoned and I can't wait to come back and get a massage with one of them!
*4.5 stars
Truly a magical relaxing spot to enjoy a spa day.
Customer service was excellent and honestly I thought the accommodations were very cozy and welcoming.
Check-in was very easy, I used valet parking which is complimentary and it was a short walk to the spa. The relaxation area was really nice - it’s being renovated due to water damage but it was still plenty of room to wait for your appointment. Lockers are provided and amenities for showering and getting ready. The hot tub is small but it was still super refreshing and nice for relaxing, the robes provided were really comfy too. The only reason I have the spa less than 5 stars is because the steam room was broken - and I love a steam room, especially after a massage.
The massage was great, the therapist was attentive to my needs and the pressure I wanted.
The pool area (which is for the whole hotel not just the spa) was very nice and the service was excellent. Overall, I was super happy with my experience and I would definitely return!
On the smaller side, not crowded at all, making the experience peaceful and very relaxing. I layer out poolside, read in the courtyard, took a nap in the relaxation room, steam room, and showered off before my full-body royal massage w Eric, which was perfect 😍
Such a lovely spa day! The resort grounds are gorgeous and our experience at the spa was exactly what we needed. My husband and I both had massages, we enjoyed the amenities (especially the steam room!) and relaxation lounge. Staff was friendly and helpful but also left us to enjoy our time. We can’t wait to come back!
Arizona Grand Resort & Spa
| Address | 8000 South Arizona Grand E, Phoenix, AZ 85044 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (877) 800-4888 |
We stayed at the Arizona Grand Resort over Labor Day weekend and had such a great experience! We saw that they had a magician performing and fireworks shows during our stay, so we knew we had to check it out and nothing disappointed!
Our room was very clean, spacious, and comfortable. We had a great time at the waterpark, and even though my son was just 1/4 inch too short for the waterslides, we still made the most of it and had a blast!
One of the highlights was having a balcony with a view of the fireworks. Watching them right from our room was an unexpected bonus and absolutely spectacular!
And of course, the magic was a huge hit with our family. We met the magician, and he completely blew our minds! He was personable, entertaining, and so engaging. We got to watch his show table-side, and we spent the entire time laughing, smiling, and watching in awe.
It was such a fun family getaway that my son is already asking, “When do we get to go back?” That says it all! We can’t wait for our next stay at the Arizona Grand!
We attend a conference here every 4 years and it is always a treat. The staff are exceptional in every regard- accommodating, friendly and helpful. The rooms are spacious, clean and comfortable. The Waterpark has everything you’ll want- slides, hot tub, wave pool, volleyball, splash pad and kiddie pool. I always golf while here and the course is great! The back 9 are especially beautiful surrounded by the desert hills on all sides. Lots of fun elevation change in the Par 3s. We have been able to get 5:30am tee times to avoid the summer heat. I highly recommend this resort!
The place was beautiful all around. Very quiet at night. The scenery was lovely. I took a walk early morning and during the night and it was very peaceful. The gym was pretty cool too. The kids had fun. The only issue i had was that my room was not ready at check in time and we were tired from driving into town . It was day one from our trip. But other than that no issues
We live in the valley and did a stay cation last week and were very pleased with our stay, First off: the rooms were very clean, with everything in great working order, and very comfortable. The staff everywhere was kind, happy, and helpful with anything we needed. Our first staff member we really spoke too at check in, Nathan, was extremely kind and helpful. Each section of rooms had a pool and hot tubs: again clean and in great working order. The water park was super fun for our family: it was big, but not too big that we could easily split up and find each other again. There was plenty of chairs for us to sit between time in the water and lots of ample shade. I would highly recommend going here if you're considering it: my wife, 16, 14, and 8 year old all told me they would come back.
I loved this place! It was quite spacious and it was very clean. We had a conference here and everything was superbly done. The staff was friendly and courteous and the pools were fantastic. Speaking of rooms, they were clean and spacious. My only wish would have been a microwave, but small inconvenience for how well we were treated. If this place is not on your bucket list, put it on there. Drive a couple hours to grand canyon, petrified forest, come back for great food, wonderful pools and peaceful sleep. Bravo!
CIVANA Wellness Resort and Spa
| Address | 37220 Mule Train Rd, Carefree, AZ 85377 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (480) 653-9000 |
I truly wanted to love this place, but my experience was not a good one at all unfortunately.
I live in Arizona and booked this resort to take a few days to rest and relax after an extremely busy year. I felt myself starting to struggle with burnout and thought this would be a perfect getaway based on the good reviews I was seeing.
Let’s jump right into it…
The hotel is beautiful upon arrival, but there are some cleanliness issues that I noticed.
1. There was hair in my bed (Not mine. This was seen once I pulled the blankets back)
2. There was lipstick on one of the robes provided in my closet.
3. There was hair all in the blanket of my Stillness + Sound class too.
I understand it’s hard to catch little things like that, so I gave them grace, BUT I’ll dive into what truly put me over.
The air conditioning in my room felt non-existent. I was out of my room most of the day as I explored the hotel, but once I got back that evening I really noticed it. I stood on a chair to feel if any air was coming out of the vent and it was a VERY small amount (no matter how many times I adjusted the thermostat). It’s 100+ degrees in AZ right now, so I stay filled up on water and electrolytes, but my body was really overheating in that room with no air flow. They sent a fan to my room, which I really appreciated, but it couldn’t help me escape the heat since that room was not cooling down.
My bigger issue is whatever was wrong with my bed/sheets. After laying in bed for a few hours that evening, I broke out in hives and was itching like crazy (attached image). I’m not allergic to anything and nothing changed in my routine that day to have caused this. I’m not sure if it was bed bugs, or what, but that is where I drew the line. I didn’t feel comfortable staying there anymore.
I packed my belongings, went down to the front desk around 1am, asked to be refunded and have my upcoming classes/treatments cancelled. This was suppose to be a Sunday - Wednesday getaway and it didn’t get past ONE night. Honestly, for how much money and time I put into vetting local spas, I’m so incredibly disappointed.
I do not recommend this place. I simply can’t after an experience like that. I’m not here to bash the company, but I am here to bring awareness to conditions that are not okay for anyone to experience, especially when they invest money into an experience that is suppose to be relaxing, safe, and enjoyable. I hope they take this feedback and fix these issues.
Just came back from 5 days at Civana Wellness Resort and Spa. The service here was OUTSTANDING. From the front desk, to the restaurant, the instructors, the spa service providers... I've never experienced anything like it. I am so grateful to everyone who made our stay feel incredibly special!
Our one bedroom suite was huge. Slept 3 but could easily have slept 4. (ask for linens and extra mattresses for comfort on the pullout couch).
The spa was heaven. Each treatment was better than the last! The spa pool was mostly full of folks resting and retreating, mostly quietly respectful, even on a busy holiday weekend.
Book classes early. We booked ours two months in advance and got everything we wanted. People who waited were surprised to find so many classes full when they got to the resort. This is because they keep the classes to manageable sizes, which makes for a great experience! We did several classes/experiences you had to pay extra for, and I got the sense they tried hard to make those classes really "worth" the extra cost.
The food at Terras was good! I was worried because I'd read some reviews that suggested otherwise. But I enjoyed everything I ordered... Sure, it's expensive, like most hotel restaurants these days, but we paid for the all-inclusive package partially so we wouldn't have to feel stressed about the prices.
The only thing that would bump this resort up is if it backed up onto some kind of hiking trails. You cannot hike off property; it is surrounded by a residential neighborhood. You can sign-up to go on a hike nearby, which is definitely worth doing, considering the amazing natural landscape, and the guides who teach you about the history and natural phenomena in the area are fantastic.
I am already dreaming of the day I can return to Civana!
Actually, their restaurant has a nice menu. But overall, this place should be avoided. For years they have refused to partner with local residents, specifically, those in nearby Desert Mountain. They kind of arrogantly assume that having a rock on the nearest big street with the single word "Civana" on it makes sense to anyone but themselves. Most people who drive by think that refers to the condos right behind the sign. I went there numerous times for meals and massages. Many of the meals were quite good; ALL of the massages were really, really bad. Overpriced and bad.
This place was built in the 60's and later was a conference center. Unfortunately, both of those are still obvious.
There are so many nice hotels, resorts, spas and wellness centers nearby, I really can't think of any reason to reward this tone-deaf business with your money.
Thanks for listening.
Chose Civanna as my bday getaway with a few of my girlfriends. The room was probably the most underwhelming part, but still very comfy, especially the size and the bed. Of course everything was priced high, including the food, spa, etc, but that's to be expected. On the flip side, you are of course free to eat off the resort in the nearby downtown area. Now on to the great stuff LOL the staff were awesome! Honorable mentions to Jackson and Nathalie and the front desk. I always felt welcomed and cared for and any need was addressed immediately. I had a deep tissue massage with Jordyn and it was great. The spa was pretty simple, but I really enjoyed the relaxation room and overlook which has an AMAZING view that you wouldn't know is there unless you went to the spa. I wish they had a hot tub in addition to the walking pools. They are expending so I'm looking forward to see what the expansion will give. House keeping did a great job and every time we cam back to our room our beds were made and towels restocked. I never felt like we really needed much. There is plenty of space on thr grounds to lounge around, relax, work, etc which I also loved. It was only about a 35-45min to and from the airport which wasn't bad also. We did roadtrip up to Sedona for a hot second and that trip took about 1hr 50min going (traffic) and about hr 30mins going back which wasn't too bad either. Overall, it was a really great trip and we plan to make Arizona a yearly girls getaway. Also, for my bday they left a nice treat which was really sweet! Thank you again Civanna!
Civana is such an amazing place. I went on a solo trip to round out the year and focus on goals, reflection and intention setting for 2026 - and Civana could not have been more of a perfect place. All of the classes were fantastic, and the staff and other guests were all pleasant. It's a very welcoming place, and I recommend it because you can choose your own journey and they have something for everyone, from daily yoga, to barre class, spin, hikes, spa treatments, relaxing at the pool, horse back riding, paddle boarding and more- you can curate your perfect week. Also, I loved the variety of wellness classes to focus on intention setting, journaling, manifestation and more - while also expanding my knowledge on topics like numerology and feng shui. Highly recommend Civana and will definitely be back!
Tierra Luna Spa
| Address | 2400 E Missouri Ave, Phoenix, AZ 85016 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 7:00 PM Tuesday: 9:00 AM – 7:00 PM Wednesday: 9:00 AM – 7:00 PM Thursday: 9:00 AM – 7:00 PM Friday: 9:00 AM – 7:00 PM Saturday: 9:00 AM – 7:00 PM Sunday: 9:00 AM – 7:00 PM |
| Phone | (602) 381-7656 |
Our second visit and one of favorite spas for a weekend getaway. Staying at the Biltmore and pairing it with a trip to Terra Luna is the perfect combination. Wonderful facilities, the co-ed outdoor lounge area is beautiful, peaceful, and feels tropical. Our massages were wonderful and getting to truly relax before and after is a total experience. The updated lunch menu is also great. On top of all of that the staff are attentive, welcoming, and we can’t wait to come back next year!
My boyfriend treated me to a full day at Tierra Luna Spa, and the experience reflected the spirit of the entire property: The spa design is a thoughtfully curated labyrinth of beautiful architecture, local Native American influences, adaptogenic botanicals, and carefully selected minerals, all woven together to create an atmosphere that feels both grounding and restorative. Throughout the space, I sensed echoes of Frank Lloyd Wright and McArthur’s philosophy of organic architecture, interpreted through the property’s contemporary design. Every detail of the space seemed intentionally placed to encourage reflection, relaxation, and a genuine connection to the surrounding desert landscape.
My spa day included a mineral soak, 50-minute Thai-inspired body stretch, 100-minute full-body lymphatic treatment, 50-minute Reiki and craniosacral therapy session, a pedicure, and a beautifully layered 90-minute facial that left my skin glowing for days afterward.
Overall, the spa experience was good.
While the service wasn’t entirely flawless—one locker room attendant, seemingly in an effort to keep the day’s schedule moving, came across as a far more abrupt rushing me along, than I personally prefer, I moved through the last leg of my experience but, I couldn’t help thinking there was a lack of experience and refinement in that —yet, every therapist demonstrated knowledge, professionalism, and confidence in their craft. Each treatment felt intentional, unhurried, and skillfully performed, which allowed me to relax and enjoy most of the experience.
Tierra Luna succeeded in offering more than a collection of spa treatments: It creates an immersive environment where architecture, nature, wellness, and design, work together to provide a deeply restorative part of the spa experience.
True Bliss. Me and my spouse spent the whole day at Tierra Luna Spa while staying at the Arizona Biltmore. Every staff member greeted me by my name and with a smile. I had a spa pedicure and a mineral bath today. I enjoyed my experience so much I am going back tomorrow for a massage. The spa area that is available with any service is so relaxing. I highly recommend checking this out!
Tierra Luna Spa is such a peaceful and tranquil place. I only got a pedicure but enjoyed the experience from start to finish. The relaxation area is indoor and outdoor and the ladies changing area was nicely done. The pedicure was one of the best I’ve ever had and the polish lasted a loooong time…definitely worth the cost! Parking is a bit tricky, just let the person at the gate know you’re going to the spa. They’ll let you in and direct you to their parking area.
Absolutely incredible experience here! I've been to spas all over the world, and this one definitely stood out. We did the couple's ritual experience, the Luna balancing, and it was extraordinary. The whole process from check-in feels very welcoming and calming. The garden area is very serene and inviting. The massage was perfectly timed at 50 minutes. The wellness bar offered delicious hummus and quinoa salad with either champagne or mocktail. The soak tub smelt incredible, and the intention stones made for an even more romantic time. The steam shower was absolutely invigorating. We thoroughly enjoyed our experience and will be back. All of the packages were extremely reasonable with pricing, from my experience.
Royal Palms Resort and Spa -The Unbound Collection by Hyatt
| Address | 5200 E Camelback Rd, Phoenix, AZ 85018 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (602) 283-1234 |
Only stayed here for a Resort Pass so I can't comment on the rooms, but the pool is stunning. We rented a cabana - it wasn't very shady but we threw a couple of towels over the top and it was perfect. We had a couple of Pina Coladas which were delicious, and we also had the house chips and salsa and shared a K4 Ranch burger. All the food we had was perfect. I ended up ordering a second round of the chips and salsa because it was so good. The property itself is very elegant and luxurious. We would definitely return -- maybe as a guest next time!
Absolutely stunning hotel with incredible service! Both the restaurant and bar were fantastic. We had breakfast twice, lunch, and dinner and all of the food was great. The grounds are immaculate and so much fun to explore. The details and history are fascinating. We stayed in a casita that was a little set back from the busy center and felt like we had our own little corner of the resort. Our patio was so special and had the most beautiful bougainvillea bush... tree? It was huge and lovely. We will be dreaming about our stay here for forever.
Highly recommend this resort for a romantic getaway. We are locals and have enjoyed celebrating our anniversary here several times. We love the beautiful, peace grounds, excellent service, and delicious food at T Cooks. This year was our first stay in a while and overall we had a very enjoyable time but at checkout we were stunned to discover the resort fee does not include parking! Combined, the resort plus parking fees added an extra ninety dollars per day to our stay!! Wow!!
As a wedding photographer who has photographed at Royal Palms Resort countless times, I can never say enough good things about the venue and their staff. From the moment you walk on property you are treated so wonderfully. Not only do they treat their clients well, but they treat their guests and vendors with exceptional service and hospitality as well. I truly love working at this venue because of it's 3 unique ceremony locations. There is NEVER a bad corner of this venue. There are stunning photo locations all over the property. I will always scream their praises from the rooftop!
My husband surprised me with a birthday staycation here, and it was a massive disappointment. While the valet parking was great and the location is nice, the actual hospitality and room quality were completely unacceptable.
Upon checking in, my husband and I felt openly profiled as a Hispanic and African American couple by the front desk staff. The girl who handed us our welcome champagne looked incredibly annoyed and made us feel entirely unwelcome from the start.
The rooms are outdated. We booked a large suite, but the AC could not keep the room cool. It kept shutting off on auto and took forever to turn back on, making it too hot to sleep. To make matters worse, a preprogrammed hotel alarm went off at 5:00 AM. Even after turning it off, it kept ringing every 5 minutes.
To top it all off, they charged our card twice. The front desk claimed they did this to make sure we had
"sufficient funds" for incidentals. We only had 4 drinks, which our initial deposit easily covered. Double-charging a guest's card to hold extra funds without consent is incredibly shady.
When we complained at checkout, they only offered to wave $80 off the resort fees. A completely insulting resolution for a sleepless night and awful service. Save your money and go to a luxury resort that actually values its guests. We will not be back.
FLEX Spas Phoenix
| Address | 1517 S Black Canyon Hwy, Phoenix, AZ 85009 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (602) 271-9011 |
My husband and I are so happy to see all of the renovations and improvements happening at Flex Spas! Every time we’ve visited, we’ve had an amazing experience. The staff are always friendly, attentive, and never hesitate to step away to help if you need anything. The pool is consistently clean and inviting, and the hot tub is the perfect place to relax and unwind. The manager is incredibly kind, welcoming, and truly cares about making every guest feel at home. We always look forward to coming back and can’t wait to see everything they continue to do with the place. Highly recommend!
Last year I was assaulted here by my ex. I got banned as a result of that. I have tried to come multiple times to speak with the manager Ronnie in person and through the phone and he won't see. I like coming here and would like the opportunity to return. I'm sober and living a different lifestyle. I want to be a regular customer.
Been hers twice now and it’s always so fun. My only two complaints are how hot it feels in there. I know it’s all the body heat from the guys but I’d appreciate a little more ventilation. Have looked forward to the pool and jacuzzi but still down and wanted an update on when it might be open again! If there’s a way we can also donate to help with other fixes I’d be glad to! 9/10 experience overall.
Used to really enjoy this place and the crowd but it seems that standards have fallen while the admission price has increased for deteriorating amenities. The small rooms don't even fit the mattresses they put in them and half the time the fans are defunct and always caked with dust. The sauna was down most of my visit and the bottom of the hot tub was covered in a layer of dirt or gravel that definitely shouldn't have been there. The beds themselves are cracking all over and in need of replacement and the adult content they have in the rooms are frequently unavailable or just outright unusable. The staff is mostly very friendly and respectful when interacting with but a few of the storefront regulars seem to have very catty and unwelcoming attitudes in the way that isn't very fun to exchange with. When everything is functional it's actually a very pleasant atmosphere, they always have a very clean pool, and the weekly events they put on are a nice attempted effort all things considered. I know these gripes seem situational but I wouldn't be mentioning them if there wasn't some consistency in most of these issues. I hate having to leave this bad of a review as well because there are so few options this community has for this kind of experience and I know these things get a lot of pushback from less tolerant people but I think that's proven to be detrimental to the business as a whole over the years. Leaving 2 stars in memory of when the place was occasionally worth what they charge.
1st time ever being here or any bath house at all ,didn't know what what to expect or see. Was met at check in by a very nice and understanding man who explained the rules and even asked if I sure I wanted to come in.After changing used decent shower and used the jacuzzi and pool . Was made to feel welcomed and relaxed . I would definitely make this a weekly stop
Inspire Day Spa
| Address | 8300 Hayden Rd A102, Scottsdale, AZ 85258 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 9:00 PM Tuesday: 9:00 AM – 9:00 PM Wednesday: 9:00 AM – 9:00 PM Thursday: 9:00 AM – 9:00 PM Friday: 9:00 AM – 9:00 PM Saturday: 9:00 AM – 9:00 PM Sunday: 9:00 AM – 9:00 PM |
| Phone | (480) 696-7272 |
I’ve had massages and facials here, and they always deliver exceptional results. Recently, I had to switch to pregnancy-friendly services, and they were absolutely amazing. The mama-to-be facial was my favorite. Chelsi, my esthetician, was incredibly friendly and informative. I left the salon feeling rejuvenated and glowing. I treated my husband to a massage and he was very impressed. You won’t go wrong with any service you get here!
Wow! By far the best massage my wife and I have ever had. If you're willing to spend the money on a great massage, this is the place to go. The facility and amenities are fantastic. The atmosphere of the room was so soothing, and our masseuses Riana and Chanel did an amazing job. I felt like I could melt afterwards. Take the time before and afterwards to enjoy the refreshments and view of the lake. Looking forward to coming back next time we come to Scottsdale!
Ok, every once and a while you just have to splurge and treat yourself to a spa day and Inspire Day Spa is just the place to go. I chose the full day experience and cannot express just how amazing the ladies were.
I got a 2 hour facial, 2 hour wrap, and a 2 hour massage. But as if that wasn't enough, they fed me lunch, dinner, and a "snack" (see photo) which was an enormous charcuterie board. The food was truly some of the best i had on my whole vacation.
They are located next to a very peaceful little lake and the experience was absolutely worth every penny.
I can honestly say that Inspire Day Spa went above and beyond in every aspect. The facility is very clean and the guest services at the front desk welcomed us with open arms. We sat in the tranquility room before our massages and that was a great start to get mentally unwound.
The massage therapists we had, Melissa and Claire, did a phenomenal job. The massage not only felt great, but peaceful. Once the massage was complete, we enjoyed champagne, chocolate covered strawberries and a charcuterie that was "chef's kiss"!
From start (booking) to finish (massages) eceryone was very friendly and professional. They ensured my girlfriend had the best time for her birthday spa!
I would highly recommend Inspire Day Spa!
5-Star Review
We had an absolutely wonderful experience with the Romance by the Lake couples massage package! It was truly amazing from start to finish.
We began in the beautiful relaxation room overlooking the lake, enjoying hot tea and snacks. The strawberry tea and chocolate-covered almonds were my personal favorites.
The two-hour massage with Claire and Kathrine was fantastic. Both therapists were highly skilled and worked out most of our knots and tension. I really appreciated how they checked in on pressure preferences and focus areas, making adjustments throughout the session.
After the massage, we spent a relaxing 30 minutes with champagne, chocolate-covered strawberries, and a delicious charcuterie board while watching a gorgeous sunset over the lake. The staff was friendly and attentive, making sure we had everything we needed.
While this package is pricey, it is 100% worth every penny. I can not say enough good things about this spa. I highly recommend the Romance by the Lake package to any couple looking for a romantic, relaxing, and truly memorable experience! ❤️
The Lazy Bee Spa
| Address | 401 W Clarendon Ave #1, Phoenix, AZ 85013 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Closed Tuesday: Closed Wednesday: 10:00 AM – 6:00 PM Thursday: 10:00 AM – 6:00 PM Friday: 10:00 AM – 6:00 PM Saturday: 10:00 AM – 6:00 PM Sunday: 10:00 AM – 6:00 PM |
| Phone | (602) 635-1608 |
I recently visited The Lazy Bee Spa at the Clarendon Hotel in Phoenix while on a girls trip with my sister and our friend, and I can honestly say it was one of the best massage experiences I’ve ever had.
I booked the Therapeutic Massage with Izzy, and he was absolutely incredible! Izzy has great energy and his touch and technique is intuitive in a way I’ve never experienced before. He knows exactly where to focus and how to adjust pressure. As someone who has worked in multiple spas and received massages regularly, I don’t say this lightly: my massage from Izzy was one of the best I’ve ever had. Truly top-tier.
All three of us left our massages completely blown away!
And to top off the visit, the spa manager Marissa, was so warm, welcoming, and professional. She really helped set the tone for a great experience from the moment we walked in.
The entire environment at The Lazy Bee Spa was relaxing and elevated. I would highly recommend this spa to anyone in the Phoenix area. I know for sure that the next time we’re back in town, we’ll all be returning.
10/10 experience!
My therapeutic massage was a great experience! I came 10 minutes late, but my therapist greeted me in the lobby with professionalism and grace. Izzy was firm and thorough. I felt heard and seen-which was important to me given the fact that it was my first massage!
I plan to be back soon to bring a little more attention to my lower back, but overall, I’d recommend Lazy Bee for an affordable, attentive experience!
I had an amazing massage with Izzy at Lazy Bee Spa! From the moment the session started, he was incredibly professional and completely in tune with what I needed. He checked in throughout about pressure, warmth, and comfort, which made me feel relaxed the entire time. He really paid attention to my specific problem areas and gave one of the best massages I’ve ever had.
On top of that, Izzy was so accommodating with scheduling and went above and beyond to make sure the time worked for me. Truly exceptional service from start to finish!
I also had an incredible facial with Marisa at Lazy Bee Spa! She went above and beyond even before my appointment—she worked with my schedule to find a time that fit, gathered all my details ahead of time, and had everything perfectly prepared when I arrived. The environment she created was so calming and relaxing.
Before starting, Marisa did a full preview of my skin to make sure she used the right products for my needs. Throughout the facial she explained what she was using and the benefits of each step, which I really appreciated. At the end, she even gave me personalized recommendations for continued care and maintenance.
I highly recommend Lazy Bee Spa to anyone looking for an excellent massage and an overall wonderful experience. It was great being able to get both services back to back. I’ll definitely be back when I’m in town.
Relaxing little gem hidden in downtown Phoenix. Very attentive and friendly. Izzy, our masseuse was amazing. If you’re ever in the area and need to recharge, this is a great spot. Locals or non-locals!
The Lazy Bee Spa in Phoenix AZ.
I just had the best facial I have ever had, and Mars is absolutely amazing! My skin feels refreshed, glowing, and healthier than it has in years. Mars is incredibly knowledgeable, gentle, and made the entire experience relaxing and enjoyable. You can truly tell she cares about her clients and their skin. I highly recommend Mars if you want a facial that leaves you looking and feeling fantastic!
JW Marriott Phoenix Desert Ridge Resort & Spa
| Address | 5350 E Marriott Dr, Phoenix, AZ 85054 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | — |
| Phone | (480) 293-5000 |
We recently stayed at the JW Marriott Desert Ridge and had an outstanding experience. The highlight of the resort is definitely the pool complex. It's beautifully maintained, offers something for everyone, and never felt overcrowded despite the size of the resort. Whether we were relaxing by the water or enjoying the lazy river, it was easy to spend the entire day outside.
The food and drinks exceeded our expectations. Every meal was fresh, well prepared, and there were plenty of options throughout the property. The cocktails were excellent, and the poolside food and beverage service made it easy to enjoy the day without ever having to leave our lounge chairs.
What truly set this resort apart was the service. Every employee we encountered was friendly, welcoming, and genuinely interested in making sure we had a great stay. From check-in to the restaurants, pool staff, and housekeeping, the hospitality was consistently exceptional.
Overall, the JW Marriott Desert Ridge delivered a true luxury resort experience. If you're looking for a relaxing getaway with fantastic pools, great food and drinks, and top-notch service, this resort is an easy recommendation. We would absolutely stay here again.
I recently toured JW Marriott Phoenix Desert Ridge Resort & Spa and was thoroughly impressed. This is truly one of Arizona's premier resort destinations. The property is beautifully maintained, with stunning desert landscaping, spacious grounds, and a welcoming luxury atmosphere from the moment you arrive.
The pool complex is outstanding and offers something for everyone, whether you're looking to relax, enjoy family time, or simply soak up the Arizona sunshine. We also had the opportunity to visit several of the restaurants, and the dining options were impressive, offering a variety of experiences and exceptional service.
What stood out most was the attention to detail throughout the resort. The staff were friendly and professional, the common areas were immaculate, and every part of the property reflected the quality you'd expect from a JW Marriott resort.
Whether you're planning a staycation, family getaway, golf trip, business conference, or luxury vacation, I highly recommend JW Marriott Phoenix Desert Ridge Resort & Spa. It's a true Arizona gem and well deserving of 5 stars.
5 stars all the way around. Attended a convention at the property snd it met all of my expectations. My suite was lovely overlooking the water slides and pool. Though the temps were over 115 during the day, my meetings kept me inside the cooler meeting rooms. Food quality both st the resorts restaurant and convention meals was also very good. Truly an enjoyable four days at the resort.
JW Marriott brand, in general, straddle the line between upscale and reasonable and Desert Ridge was no different. Large bathroom with separate tub and shower, spacious bedrooms with lots of sockets and USB ports, illy's coffee pods with half and half (and not fake cream). My room had a balcony with seating. It's a large property but they had elevators located all over so that they were easy and fast. A super large Starbucks and lots of meeting space. The staff is friendly and attentive.
The water park is large and there are lots of pools and the property is kid friendly. Those are all the pros. The cons: in general, if you have a room around atrium it's loud because they have a lot of meetings and events there and the noise travels up. The Lazy River can look like people soup on the weekend and in general Phoenix feels like an oven in June. I had spicy tuna roll take out from Kembara which was fresh but not spicy. Tia Carmen breakfast buffet is stellar! I would take my grandchildren back there or have a celebration there. The banquet food was good, too. Oh, best of all, Desert Ridge Marketplace is in walking distance but it's too hot to walk and there is a nice Nordstrom's Rack!!! Score!
This place is great! The room was nice except the TV connectivity lagged. Internet was good on devices. Water park was awesome. Very kid friendly and chill. Toms of activities throughout the campus for both kids and adults. Dining is pricey but worth it. Not only is the food delicious but the ambiance hits the mark no matter what you choose. Staff is friendly and try their best. It’s a huge campus so I can see how it can be a challenge. Be patient with them. We had an amazing time and will be back in the future.
Omni Scottsdale Resort & Spa at Montelucia
| Address | 4949 E Lincoln Dr, Scottsdale, AZ 85253 |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours |
| Phone | (480) 627-3200 |
I recently stayed at the Omni Scottsdale Resort & Spa at Montelucia for our one-year anniversary. Overall, the resort was beautiful, and we had a great time. There were just a couple of things that puzzled us during our stay, which is why I’m giving it four stars instead of five.
First, the resort offered a service to pick us up from our room and take us to the valet area. We requested a ride, but unfortunately, no one ever showed up. It wasn’t a huge deal—we simply walked and found our way—but it was a little disappointing since the service had been offered.
The second thing was more funny than frustrating. When I turned on the TV in our room, the sound was coming through a speaker in the bathroom above the bathtub rather than from the TV itself. One day, I was trying to watch TV while my wife was taking a bath, so you can imagine how well that worked! I went through the TV settings trying to figure out how to get the sound to come from the TV instead, but I couldn’t find a way to change it.
We ended up laughing about it and wondering who came up with the idea of having the TV audio play through a speaker above the bathtub. It definitely made for an interesting room design!
Aside from those two things, we really enjoyed our stay. The resort itself was very nice, the restaurant was great, and the service overall was good. Most importantly, we had a wonderful anniversary and enjoyed our time together.
Overall, a very nice resort and a great anniversary getaway—just a couple of small things that kept it from being a five-star experience for us.
My sister and I traveled to this resort at the beginning of July for our birthdays. The resort was beautiful and clean and the food delicious but it was the staff that made our visit truly memorable! From the moment we arrived Joshua at Tiki Social welcomed us with phenomenal service. We had wonderful massages at Joya spa and our server, Ivana at the rooftop pool took pictures for us that turned out memorable!! Thank you for that!! Hawa greeted us each morning with a beautiful smile at Crave each morning and went above and beyond! We also had great service from Keith and so many we want to thank! The staff is the reason we will come back time and time again!!
Over an $800 day.
My husband and I received a gift from a loved one to visit Joy Spa for the day, and we were super excited to get a couple's massage. We were not impressed; I ended up leaving with a migraine from the massage that I did not have when I arrived. However, the pedicure done by "Kimberly" was amazing. I will be back in the future to visit her. That was the best pedicure I've ever had in my life. I also noticed upon leaving that we were supposed to be offered a complimentary glass of champagne, which they never offered to us, despite the price of the package. I was a little disappointed to see that that did not happen. Then, upon checkout, they tried to increase the gratuity fee to 25% when we were told it would be 22%. I can't remember the name of it, but we ate at the Mexican restaurant and ordered a steak quesadilla, and that was pretty darn good. The Hispanic waitstaff that served us was very sweet and very accommodating. We really enjoyed the service. While I was out at the pool, I met a young man, roughly in his 20s, with sandy blonde hair about down to his chin. Tall and skinny, he was absolutely lovely. That is an awesome employee you guys have, and you should feel blessed to have him. I wish I could remember his name. The lockers at the spa were easy to use, so I was very happy about that. As someone who is dealing with an illness that will eventually lead to my passing i really wish the massage would have been better and relaxing. As that is what my body really needs right now. And that is why our daughter purchased this for us, I did not get what was expected, and with that being said, I will never purchase those services from this place again. I really needed this for my personal health and unfortunately , the best thing that happened was the pedicure. I'm not exactly sure on the name , but I believe jolie was the one who did my husband and he wasn't as well. I do wish the pedicure chair were massage chairs. We did utilize the client section to take a nap.But I have to say in order for a nap to be comfortable in those comfortable beds.You should change the pillows.My neck was hurting when we left on top of my migraine. I really hope they consider some of the suggestions in this review.
Fantastic location. Amazing staff and gorgeous facilities. The spa was top notch! Waitstaff incredibly accommodating and the rooms were just beautiful. Only complaint- feeling rushed on check out day by housekeeping staff entering my room twice before the 12pm checkout time. Otherwise an amazing time for my conference.
Outstanding service especially with Mr. Chris Garcia who is assistant director of housekeeping. My wife and I had a problem with the bed and he was there within minutes. He was very professional in correcting the problem with the bed. Chris was very nice and and polite. Also, I must mention Mrs. Emma Johnson she helped with explaining in detail about the wonderful amenities. Also, Mrs.Teresita Flores she was an angel in keeping us nice and tight with beding and clean towels. Outstanding hotel and we will be back. I will send my review to the VFW for future reunions Vietnam Veterans of America.
How to Choose the Right Phoenix Spa for Your Needs
Before you book the first appointment that pops up in your feed, it is essential to align your expectations with the venue’s specialty. A romantic anniversary date requires a different atmosphere than a sports rehabilitation session. By understanding the nuances of the local market, you can ensure your investment in relaxation pays off with maximum benefits.
1). Consider the Season and Timing
Phoenix operates on a reverse seasonal schedule compared to the rest of the country. Resort spas often offer significant discounts and “locals specials” during the scorching summer months when tourism slows down.
If you are on a budget but want the luxury experience, book between June and September. Conversely, if you are visiting in January or February, book weeks in advance, as the best time slots fill up quickly with snowbirds.
2). Look for Authentic Desert-Inspired Treatments
A standard Swedish massage is available anywhere in the world. When in Phoenix, seek out treatments that utilize the local biome. Look for services featuring prickly pear, agave, desert salt scrubs, or hot stone massages using river rocks native to the region.
These ingredients offer unique antioxidant properties and provide a sensory connection to the landscape that elevates the experience beyond the generic.
3). Verify the Amenities Policy
Not all day passes are created equal. If you are booking a single service, ask specifically what is included in the facility fee.
Some high-end resorts grant full access to their fitness centers, saunas, and pools for the entire day, effectively giving you a mini-vacation for the price of a facial. Others strictly limit access to the locker room. Knowing this beforehand prevents disappointment and helps you pack appropriately.
4). Assess the Therapist Specialization
Phoenix is a haven for athletes, golfers, and hikers, which means many therapists specialize in specific modalities like Myofascial Release or Neuromuscular Therapy.
If you have chronic pain or are training for a marathon, choose a spa that highlights medical massage or sports recovery rather than a purely relaxation-focused menu. Don’t be afraid to call the front desk and ask which therapist is best for your specific issue.
5). Check the Group and Social Atmosphere
Some spas are designed as silent sanctuaries, while others are social hubs where friends gather to chat in the jacuzzi. If you are looking for a solitary retreat to read a book and meditate, a bustling day club might ruin your vibe.
Conversely, if you are planning a bachelorette party, a strict silent policy will dampen the fun. Read recent reviews focusing on the noise level and crowd density to ensure the atmosphere matches your group dynamic.
The pursuit of wellness is a deeply personal journey, and Phoenix offers a unique backdrop for that exploration. The dry heat allows for therapies that would feel uncomfortable in more humid climates, and the vast open skies lend themselves to outdoor meditation and relaxation spaces.
Ultimately, the best spa is the one that makes you feel restored and grounded. Whether you choose a sprawling resort in Scottsdale or a boutique studio in Arcadia, the goal is to give yourself permission to slow down. In a city that moves as fast as Phoenix, that pause is the ultimate luxury.
